Social workers are raising awareness about new mobile crisis centers and an Access Point call center now providing 24/7 call, chat or community-based services for Granite Staters facing a mental-health crisis.

New Hampshire's mental-health services have been seeing workforce shortages in recent years, which has resulted in people in crisis waiting days at the emergency room for a placement.

Becky Parton, project director for the Dartmouth Trauma Interventions Research Center and a member of the National Association of Social Workers, said the new mobile centers, also known as Rapid Response Teams, seek to connect folks directly with care. She said some people may only need a call with a clinician to help de-escalate their situation, while others will still need to go to the emergency room for inpatient care.

"But there are other levels of care that we can provide, which is one of the great things about this," Parton asserted. "Ultimately the goal is to keep people out of waiting in the emergency room when they don't have to and being able to serve them in the community."

The Rapid Response Access Point can be reached at 833-710-6477 or residents can visit nh988.com to chat with trained professionals. Parton noted it is part of a national effort.

New Hampshire's 10-year mental-health plan put these mobile crisis centers into action, and also expanded mental-health services for children in the state.

Parton hopes the Access Point can be an alternative to calling the police. She pointed out people facing mental health crises are more likely to experience police violence, and police are not always well-trained in de-escalation.

"They may assume criminal intent, versus being able to de-escalate someone and figure out if there's a mental health reason why they had to be called," Parton explained. "So the goal would be that, long term, we've reduced the need for police assistance unless there was a real safety issue."

She added groups are providing training to law enforcement to help them improve.

Parton stressed while these Rapid Response Teams are a great addition to available services, many of the community organizations and agencies facilitating them are still struggling to retain staff. She emphasized support for recruitment and retention is needed.

"It's unfortunate, but we don't have good reimbursement rates for providers," Parton contended. "We need to have better pay in general, which would help retain more staff. Community health centers already don't have enough state funding to adequately run the programs they are tasked with supporting."

Alzheimer's disease is the eighth-leading cause of death in Pennsylvania.

A documentary on the topic debuts Saturday in Pittsburgh. "Remember Me: Dementia in the African American Community" features individuals and families who are dealing with memory loss.

C. Nathaniel Brown, founder and CEO of Expected End Entertainment and a former Pittsburgh resident, said his aunt lives with dementia, which sparked his interest in talking with others to find out more about the disease and how it affects communities of color.

"The first thing I found out was that there are over 100 types of dementia," Brown noted. "And the more I learned, the more I realized how much it was impacting the African American community disproportionately. We're twice as likely to be diagnosed with Alzheimer's disease or some other progressive type of dementia."

The film will be shown at the Carnegie Library in Homewood, from Noon to 3 p.m. ET. It is free, but registration is required. According to the Alzheimer's Association, more than half of Black Americans believe major declines in memory and cognitive function are simply a normal part of aging, rather than symptoms of Alzheimer's or dementia.

Brown added after the screening, there will be a question-and-answer session and community organizations will be there to provide resources.

"Allegheny County Health Department will be present, the University of Pittsburgh Alzheimer's disease Research Center will be there," Brown outlined. "The Dementia Friendly Pennsylvania organization will be there, as well as several people who were interviewed for the film, including counselors, professionals."

He mentioned the documentary features the late Academy Award-winning actor Louis Gossett, Jr. Brown said Gossett emphasized the importance of leaving a legacy by educating people about living with Alzheimer's, steps to take after diagnosis, and preventive measures.


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Boulder and Broomfield County residents can now access mental health services the same way they can access urgent medical care.

Dr. Nadia Haddad, medical director of mental health services with Mental Health Partners, said all too often, people can't get help unless they are already connected with an outpatient provider, and many have months-long waiting lists. She said if people have to wait for care, their situation can get worse, and what might have been a manageable issue can turn into a crisis.

"They are going to the emergency room or going to a psychiatric hospital. And so what we're trying to do is fill that gap so that people can get connected with services when they need it, on a walk-in basis," she said.

Mental Health Partners, a community mental health center serving Boulder and Broomfield counties for 60 years, recently launched UrgentPsych Mental Health and Substance Use Urgent Care. The walk-in program provides immediate, in-person support for urgent mental health and substance use needs for anyone, regardless of their ability to pay, whether or not they are an existing client, or speak English. For more information about the 24-hour facility in northeast Boulder, call 303-443-8500.

Mental Health Partners' new Intensive Family Services program provides in-home therapy for K through 12 youth with disruptive behaviors who are at risk of being placed in foster care or the juvenile justice system. The urgent care facility is also available to people of all ages.

"That's another really challenging part of seeking out services. Care for children and adolescents is often even more challenging to find. There are fewer child psychiatrists out there," she said.

Both new programs were created in part to get people the services they need to avoid hospitalization. But Haddad said when people do reach a point where they need 24/7 monitoring and daily visits from a medical provider, it is essential that people can access hospital-level care.

"The vast majority of people who are dealing with mental health-related issues do not require hospitalization. If we can change people's trajectories earlier, we can prevent mental suffering, and they may not have to go through the hospital," she explained.


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This is National Library Week, honoring the many roles that libraries play in their communities.

In central Texas, a pilot program is using the public library system to expand mental health services in rural areas.

Residents in four counties can get assistance at their local public library through the Libraries for Health program.

Trained mental health peer specialists evaluate clients and refer them to clinics for additional help if it's needed.

The program is funded through the St. David's Foundation, working to advance health equity in Central Texas.

The foundation's Senior Program Officer Abena Asante said the initiative works in tandem with the mental health community.

"It's in no way taking the place of clinical-directed psychologists," said Asante. "It's just one community response in addressing the lack of mental wellness resources in rural communities."

Asante said libraries are trusted and accessible gathering places for people living in rural areas. The libraries tailor programs to meet specific local needs based on feedback from the residents.

Data collected during the 3.5-year pilot program will be used to evaluate its success. The nonprofit Via Hope trains the peer specialists who work in the libraries.

Dr. Sandra Smith, vice president of Via Hope, said the staffers use their own life experiences to help them relate to the clients.

"They have to have had a mental health challenge at some point in their life," said Smith. "We don't ask them any specifics about that, we don't ask diagnoses - it's a self-disclosure."

The Libraries for Health program operates in eight libraries in Bastrop, Caldwell, Hays and Williamson counties. If successful, it could be implemented in other parts of the state.





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