Freda Ross, Producer
Monday, July 1, 2024
Mental health workers are urging lawmakers to draft bipartisan policies to expand access to mental health care services.
The 988 Suicide and Crisis Lifeline, which provides free and confidential support for people in distress, has been operational for almost two years. A recent study shows most states have not implemented measures to make it more accessible to people suffering a mental episode.
Last year, the Texas Legislature appropriated $28 million for crisis stabilization facilities, more than $11 million for additional crisis respite units for youth, and $14 million for youth mobile crisis outreach.
Angela Kimball, chief advocacy officer for the mental health advocacy organization Inseparable, said calling 988 should be as common as dialing 911.
"Just like we expect fire trucks to come if there's a fire, we don't ask for insurance information first," Kimball pointed out. "Police come, they don't ask whether or not there's an insurance card or payer first. And the same is true for mental health."
The goal of the lifeline is to give people someone to call, someone to respond, and a safe place to go for help. The call centers in Texas have an 84% answer rate. The goal is 90%.
The report looked at other aspects of a state's program including how many mobile response teams are available, if a surcharge has been added to phone bills to cover the cost of the 988 system and their crisis-response needs.
Kimball noted the report gives policymakers the tools needed to move forward with improvements so that eventually law enforcement does not have to be called to the scene during a mental health crisis.
"We include data collection, annual legislative reporting system coordination, which is really ensuring that there's coordination between 988 response systems and 911 systems," Kimball explained. "The goal here is to try and reduce reliance on 911 for mental health emergencies."
Kimball added people having a mental health crisis should be taken to a stabilization facility, not a hospital or to jail. She added changes have to be made through legislation.
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