California lawmakers are considering a bill to cut the cord on landline telephone service at a hearing today before the Assembly Utilities and Commerce Committee.
Assembly Bill 2395 would permit AT&T to stop maintaining the copper-wire landline service in California in 2020, except in areas that have no alternative to cell phone or Voice Over Internet Protocol service.
Josh Hart, a consumer advocate who founded a group to fight smart meters in homes, said landlines are a crucial part of the state's infrastructure and are less vulnerable than cell phones.
"They depend on the electric grid, and when that goes down there's no cell service," he said. "So there needs to be robust, reliable high-quality landline service available as a choice for Californians."
AT&T said its cell and VOIP services are more advanced and cost less than landlines, and has estimated that only 15 percent of households in the state maintain a landline. Advocates say that still amounts to about 10 million Californians.
Blanca Castro, manager for advocacy at AARP California, said her organization opposes the replacement of publicly switched telephone networks because many people, especially seniors, can't use cell phones or aren't comfortable with the technology.
"People's landlines are their lifeline," she said, "because of disability, not being able to read the numbers on a cell phone and needing to have big keyboards on landlines."
Last summer, the Federal Communications Commission passed a rule allowing phone companies to phase out landlines but required them to give homeowners and businesses three months' and six months' notice, respectively.
The text of AB 2395 is online at leginfo.legislature.ca.gov.
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A new bill to make car shopping more transparent goes before the California Senate Transportation Committee Tuesday.
Senate Bill 766 would require dealers to disclose the full "out-the-door" price before a purchase. The legislation is meant to prevent people from getting tricked by offers that require certain add-ons.
Sen. Ben Allen, D-Santa Monica, is its sponsor.
"People need to be able to really understand what they're spending," Allen contended. "Some car dealers, you walk in and you're basically upsold - folks, they've ended up spending a lot more than they thought they were going to spend when they walked into the dealership."
The bill would require car dealers to tell consumers when an add-on is optional and it would require them to get customer approval before any add-ons. The Biden administration tried to put the rule in place nationally last December but a judge invalidated the attempt. The Trump administration is not expected to revive it.
The California Chamber of Commerce opposes new regulations on dealerships, saying they would lead to more lawsuits against car dealers and increased costs for consumers. Allen stressed he hopes the bill will do the opposite.
"By giving consumers some extra time and having greater transparency about what exactly they're spending, it'll reduce the likelihood for folks to file litigation to remedy the issue," Allen argued.
The bill would also give customers who bought a used car three days to return a vehicle for a full refund, with a small restocking fee.
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Arizona lawmakers are considering a bill to prevent cryptocurrency scams and regulate what are known as "crypto kiosks."
Brendon Blake, AARP Arizona's director of advocacy, said these kiosks, often found inside businesses or malls, allow folks to convert cash into Bitcoin or other cryptocurrencies. Blake said the scams often start over the phone, when scammers pressure people to get cash and then deposit the money at a kiosk.
Blake said crypto's decentralized nature makes it difficult to track where the deposit ends up.
"The majority of experts believe the money is being sent overseas to large criminal enterprises or just to scammers that are overseas," he said. "We are seeing people lose tons of money. Last year, we saw $189 million be moved via cryptocurrency ATMs that were as a result of scams."
Blake said House Bill 2387 focuses on prevention, restitution and security. He added that the majority of victims are people older than 60 - likely because the demographic has easier access to larger amounts of savings, and scammers exploit a lack of awareness of how cryptocurrency works.
For those who think they've fallen victim to a crypto scam, he said, it's vital to report it to local authorities. He added that sometimes, refunds are possible.
Blake added the state is fighting for a daily limit on how much money can be deposited into a "crypto kiosk." The bill also aims to make warning signs at kiosks mandatory.
"We believe that these machines and these companies have a responsibility to do fraud prevention," he said, "and so, we do have warnings and disclosures in the bill that they have to display."
Blake said the bill has had little opposition and that some in the crypto industry are supporting it. He called HB 2387 the "opening attempt" at trying to protect Arizonans from crypto scams.
"And if we've got to come back and figure out more, 'Hey this didn't exactly work, we've got to tweak this,' AARP is endlessly committed to making sure that we got something right," he said.
Blake said the bill still needs a Senate floor vote before heading back to the House. If it passes, it would head to Gov. Katie Hobbs' desk.
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Insurance premiums have gone up a lot and according to a new report, Arizona is one of the states where homeowners are being hit hardest.
The Consumer Federation of America's latest report found from 2021 to 2024, annual insurance premiums for a typical Arizona homeowner increased by more than $700.
Diane Brown, executive director of the Arizona Public Interest Research Group, called the situation dire and fears the severity and increasing frequency of wildfires plaguing the state could only exacerbate the problem. She called the report "a wake-up call for consumers and policymakers across the nation."
"Policymakers should recognize it is no accident that wildfires are contributing to increased insurance costs," Brown urged. "And should not accept claims by the utilities that they should be left off the hook for basic legal responsibility."
Arizona lawmakers are currently debating a bill to protect utilities from wildfire-related lawsuits and could have the unintended consequence of shifting the burden of wildfire claims from utilities onto homeowners' insurers.
Brown argued the approach is wrong and if found negligent, utilities should have to cover costs to those affected. Many Arizonans have seen their rates skyrocket this year or have been dropped from coverage altogether as insurance companies try to recover losses.
Doug Heller, director of insurance for the Consumer Federation of America, pointed out there is not a "strong culture of rate review in Arizona." He said insurance companies will take advantage of the places in which advantage is allowed.
"Arizona needs to step up and be more aggressive in its inspection of the insurance companies' rates," Heller emphasized. "In Arizona, as in other parts of the West, to be honest, it's all around the country, the wildfire risk has increased with climate change, there is no question about that."
Heller added it is going to take a "concerted effort" to get things on the right track. The report recommended requiring insurance companies to release data on pricing, coverage and claims annually, for federal and state governments to expand grant-based and loan risk mitigation programs as well as the creation of a "reinsurance program" to stabilize the market.
Experts advised homeowners to shop around for the best rates and also maintain homes by utilizing vital fire-reduction measures.
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