PHOENIX – Una investigación reciente de la AARP encontró rasgos característicos en la gente que tiene más peligro de ser víctima de un fraude por internet. El estudio examina conductas clave y experiencias vividas que podrían aumentar las probabilidades de ser blanco de estos delitos.

Así pues, el riesgo de que usted sea víctima de un fraude por internet, pudiera depender de ciertas conductas y de la cantidad de tensión negativa que haya en su vida. Cynthia Fagyas, vocera de la AARP Arizona, dice que el estudio identificó 15 conductas clave y experiencias de vida que pudieran aumentar la posibilidad de que una persona sea estafada.

"Cliquear en las ventanas emergentes, esas que todos hemos visto aparecer en nuestras pantallas. A todos nos intriga abrir un correo de alguien desconocido. Inscribirnos en ofertas con período de prueba gratis, también es una conducta riesgosa."

La investigación también encontró que las víctimas de fraudes en línea han tenido 53 por ciento más vivencias negativas, como perder un empleo, dificultades financieras o el aislamiento.

De cada 10 arizonianos, nueve confesaron sentir temor de dar información personal o financiera por internet, y aún así Fagyas dice que el reporte detectó que casi la cuarta parte de ellos descuidan un simple paso de seguridad.

"No cambian sus contraseñas seguido. Eso es algo que pudiera evitar que nos ocurra un timo o un fraude por internet."

Y aunque casi el 80 por ciento de los arizonianos manifiestan miedo de ser timados por internet, Fagyas dice que la mitad de ese grupo tenía ideas erróneas sobre cómo son las cosas en el mundo del internet.

"Los bancos no mandan correos a sus clientes pidiéndoles que pulsen un enlace para verificar su información personal. Los arizonianos por lo general tampoco tienen conciencia de que una política de privacidad no siempre quiere decir que el sitio de internet no compartirá su información con otras empresas."

Para ayudar a reducir el problema, Fagyas dice que la AARP creó una Red de Vigilancia del Fraude (Fraud Watch Network), en la que expertos, agentes del orden y arizonianos comunes comparten información.

"Si te inscribes en esa red, puedes recibir alertas sobre los timos que estén sucediendo en tu área en particular."

Para esta investigación la AARP entrevistó a más de 11 mil personas en todo el país, incluidas 962 en Arizona.

El estudio puede consultarse en AARP.org.



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Buying a used car can be a risky proposition, but a new consumer guide can help people avoid common pitfalls.

The nonprofit Oregon Consumer Justice just released the first edition of its free resource, called the Consumer Confidence Comics. The unique guide doubles as an interactive comic book with coloring pages.

Michelle Luedtke, communications director for Oregon Consumer Justice, describes it as a fun way to learn how to ask the right questions.

"When you get promises from a dealer, where do you capture those to make sure that they'll be part of your final contract?" Luedtke asked. "We have a checklist of different questions to ask at a dealer about purchasing a used car. You can also download as a resource on our website."

The guide is available in English and Spanish.

Used car prices shot up during the pandemic but have come down a bit in the last year, with the average used car selling for about $31,000, according to iseecars.com.

Luedtke also recommended taking the time to read the fine print on any contracts. The guide goes through the process from start to finish.

"Whether or not you should be looking for financing beforehand, or what dealer financing looks like? What are scams that are common around purchasing a vehicle," Luedtke outlined. "And then also, what to do if things go wrong."

In Oregon, used car dealers have 14 days to finalize the financing, so you could drive it off the lot and then have to return it if the loan falls through. Consumers are advised not to make any changes to the car until they get a welcome letter from their lender.

In 2022, Americans purchased about 39 million used vehicles.

Buying a used car can be a risky proposition but a new consumer guide can help people avoid common pitfalls.

The nonprofit Oregon Consumer Justice just released the first edition of its free resource called the Consumer Confidence Comics. The unique guide doubles as an interactive comic book with coloring pages.

Michelle Luedtke, communications director for Oregon Consumer Justice, said it is a fun way to learn how to ask the right questions.

"When you get promises from a dealer, where do you capture those to make sure that they'll be part of your final contract?" Luedtke asked. "We have a checklist of different questions to ask at a dealer about purchasing a used car, you can also download as a resource on our website."

The guide is available in English and Spanish. Used car prices shot up during the pandemic but have come down a bit in the last year, with the average used car selling for about $31,000, according to iseecars.com.

Luedtke also recommended taking the time to read the fine print on any contracts. The guide goes through the process from start to finish.

"Whether or not you should be looking for financing beforehand, or what dealer financing looks like? What are scams that are common around purchasing a vehicle," Luedtke outlined. "And then also what to do if things go wrong."

In 2022, Americans purchased about 39 million used vehicles. The website Statista projects used car dealers in California will pull in about $11.7 billion in revenue this year.

The federal SNAP program allows nearly 1.3 million Ohio families to put food on the table -- but increasingly, when many recipients attempt to use their card at a store, they are told they do not have enough funds.

At grocery and convenience stores across the state, fraudsters are installing illegal skimming devices capable of reading cards as they are swiped and using the card data to steal money.

Alisha Love, an EBT card user, said she has been a victim of EBT theft more than once. She believes the state and federal government should invest in chip security for SNAP to better protect people relying on the program.

"I haven't even gotten reimbursed for the first one, and I'm working with Legal Aid right now," Love pointed out. "My kids need money to eat. Right now I am using cash, and it is bleeding me dry from all the finances."

The Ohio benefits office recommends SNAP recipients change their pin number immediately after they suspect being scammed and replace their EBT card by calling 1-866-386-3071.

This year, 44 states have reported more than 160,000 cases of fraudulent EBT card transactions.

Phaleys Lopez, an EBT card user, said being scammed prevented her from being able to buy formula for her infant son.

"I always buy the formula for my son with the EBT," Lopez explained. "That specific Gerber, I can only buy it with the EBT or cash. I ask the father of my son to buy some when I can't."

Hope Lane-Gavin, director of nutrition policy and programs for the Ohio Association of Foodbanks, said victims of EBT card skimming typically have no choice but to turn to food banks to feed their families, and pantries are already struggling to keep up with demand.

"These are people who have applied, have followed the rules, have been approved for the benefit, who then got their card and are doing everything normal," Lane-Gavin emphasized. "Everything that they're supposed to do."

EBT card users who suspect they've been scammed can request replacement benefits within 90 days from the date they were stolen, by either mailing or hand-delivering a signed Job and Family Services form to a local county Job and Family Service office. Gavin added a temporary fix allowing victims of EBT theft to receive replacement benefits will expire on Sept. 30, without additional action by Congress.