AUGUSTA, Maine -- The Maine Public Utilities Commission (MPUC) is ending its emergency moratorium on utility disconnections due to COVID-19.

But electric and natural-gas utility companies can't disconnect customers from now through April 15 without the commission's approval.

As in past winters, this rarely happens. Still, many lower-income Mainers are stressed about this news.

Aida is a Bangor resident who didn't want to use her real name. She was laid off in March. She has sometimes skipped paying her electric bill, and the moratorium's end added another burden.

"Oh gosh, another wrench thrown in the works with everything else we've had to deal with," Aida remarked. "I think that's how I took it, like, a little overwhelmed and threatened."

Aida is working now, but much less than before.

Utility companies pressed for the moratorium to end because of big losses.

For example, Central Maine Power (CMP) showed in June, the average past-due balance was up 50% compared with 2019.

CMP encourages customers behind on payments to talk to them about creating reasonable payment plans.

Phil Bartlett, MPUC chair, said another reason the moratorium ended is it prevented some low-income individuals from getting more money from the CARES Act.

"The money is only available to them once they receive a disconnection notice," Bartlett explained. "The moratorium prevented that. Even during the winter period, they can get a disconnection notice, subject to commission approval, and that would be sufficient."

Bartlett added while you can get a disconnection notice if you are behind on payments, the commission hardly ever disconnects residents during the winter period.

But having that disconnection notice lets some people get help: Those who qualify for the low-income home energy assistance program (HEAP), can ask for up to four hundred dollars from the Energy Crisis Intervention Program, if they have a disconnection notice.

The CARES Act supports both programs this year.


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The most recent census figures show a significant drop in poverty in the Richmond metro area - and are being met with skepticism.

The American Community Survey reports the poverty rate in the metro area fell to 9.9% last year, down from 10.7% the previous year. Richmond City's rate is still higher, at more than 17%, although that's a notable drop from 21.7% in 2022.

Jay Speer, executive director of the Virginia Poverty Law Center, is unconvinced that these figures reflect real progress.

"First of all, I think the way we measure poverty is way, way, way too low," he said. "There's so many people struggling economically, trying to make enough money to pay the rent and utilities and all those sorts of things, that to say only 9% of people are in poverty just seems crazy to me."

In 2023, poverty-level income was about $31,000 for a family of four, and less than $16,000 for an individual. While conservative think tanks advocate for boosting businesses in the Commonwealth as a solution, others propose income support programs and universal health care as more equitable approaches.

Statewide, Virginia's poverty rate stands at 10.2%. The state's minimum wage has increased to $12 an hour, but Speer said he believes this is still insufficient to lift many families out of poverty. He contended that the federal poverty line also doesn't reflect real living costs, especially in high-rent areas such as Richmond.

"Basically, what I'm telling you is what I see, and I think a lot of this is sort of common sense," he said. "What does $12 get you for an hour's work? Or even $15, which a lot of people say is a living wage."

Speer shared his skepticism about poverty measurements with labor leader The Rev. William Barber, suggesting the census figures may mislead people into thinking the situation is improving. And stark disparities persist between urban and rural areas. Northern Virginia's poverty rate is lower than Richmond's, while regions such as Southside and Southwest Virginia still face higher poverty levels.

More Maine households struggled to meet their basic needs last year, according to new census data.

More than 80,000 Mainers, or roughly 6% of the population, lived below the federal poverty threshold, compared to more than 60,000 in 2022.

Rebecca Riddell, economic and racial justice senior policy lead for the nonprofit Oxfam America, said while poverty rates have increased, they remain below pre-pandemic levels, revealing the effectiveness of programs like the expanded Child Tax Credit.

"These kinds of supports, which are really part of a well-functioning social safety net, really make a difference for families," Riddell asserted. "Especially low-income families."

Riddell pointed out the tax credit helped cut child poverty in half during the pandemic but when Congress allowed it to expire in 2022, child poverty doubled to more than 12%. It is estimated a return of the Child Tax Credit would benefit nearly 40,000 low-income Maine children.

The loss of stimulus payments and anti-poverty programs outweighed a rise in incomes statewide as inflation continued to affect families' ability to buy groceries or pay their rent. Household income was up 4% last year compared to 2022 but for Black, Asian and Hispanic households, incomes held steady.

Riddell argued it should be a goal of policymakers to reverse any trends in income inequality.

"It's alarming that instead of these inequalities improving, we actually see that there could be more divergences with incomes of groups that have been historically marginalized and discriminated against falling behind the incomes of white families," Riddell observed.

Riddell emphasized raising taxes on America's wealthiest households, reinvesting in anti-poverty tax credits and raising the minimum wage would provide critical support for families in need.

A recent report found the number of Maine children living in poverty has declined but pandemic-related trauma and learning loss continue to impact their overall well-being.


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By Tess Vrbin for The Arkansas Advocate.
Broadcast version by Freda Ross for Arkansas News Service reporting for The Arkansas Advocate-Winthrop Rockefeller Foundation-Public News Service Collaboration.

Brandy Sandersfeld had been putting off a minor surgery for her 4-year-old son, Cypress, for months.

Over three weeks this spring, the Sandersfelds made four trips to Arkansas Children’s Hospital in Little Rock from their home in Big Flat. Having enough gas money for multiple five-hour, 240-mile round trips was stressful, and it wouldn’t have been an issue if the family still had the financial support of the federal child tax credit, which ended in December 2022, Sandersfeld said.

What pushed her to go forward with Cypress’ surgery was the fact that the grant funding her job at the University of Arkansas System was about to expire, she said. She and her two sons have now been without health insurance since July 1.

In 2020, Sandersfeld and her husband moved “away from the hustle” of exurban life in Eureka Springs, and they value their rural community, but they’ve taken on the difficulties of being far away from the specific health care resources their children need, she said. Jasper, their 11-year-old son, needs both physical and behavioral therapies.

“To drive three hours three times a week for physical therapy [is] just not financially doable once I lose this job,” she said in May.

The family’s struggles obtaining health care for their children are among the tough realities Arkansans face if they’re asset limited, income constrained and employed (ALICE), especially in rural areas. ALICE signifies households earning enough money to be above the federal poverty line but struggling to afford the cost of living in their area.

“I make enough money to get by, but too much money to find any programs or resources [for low-income people] and not enough money to have any sort of stretch in my budget,” Sandersfeld said.

Data from United for ALICE, a research movement led by United Way of Northern New Jersey, shows North Central Arkansas, where the Sandersfelds live, and the Delta as regions with the state’s highest percentages of ALICE and poor households.

The annual “household survival budget” for ALICE families in Arkansas varies greatly depending on each county’s cost of living and the number and ages of the people in the household, according to United for ALICE. For a single ALICE adult, the necessary annual income to get by ranges from $22,488 ($11.24 per hour) in Monroe County to $31,152 ($15.58 per hour) in Pulaski County.

For a couple with two school-aged children, that threshold rises to $57,732 ($28.87 per hour) at the low end, again in Monroe County, and $72,120 ($36.06 per hour) at the high end in Benton County.

In the Sandersfelds’ home of Searcy County, the threshold is $30.75 per hour and $61,500 per year.

Affording health care can be a struggle even for well-off Arkansas families, according to United for ALICE.

“In November 2022, nearly one in four Arkansans — both above and below the ALICE Threshold — reported that they had an unexpected major medical expense that they had to pay out of pocket for because it was not completely paid for by insurance,” the group’s 2023 ALICE report states.

Unexpected medical expenses can lead to medical debt, which is “more concentrated in the South and among residents of low-income ZIP codes,” the Urban Institute reported in 2022.

Some states provide protections from medical debt for low-income people whose insurance plans require cost-sharing, but Arkansas is not one of those states.

ALICE households struggle to be prepared for both retirement and financial hardship, according to United for ALICE data. In 2022, only 32% of households below the ALICE threshold in Arkansas, Oklahoma, Texas and Louisiana had three months’ worth of savings that could cover a medical or economic emergency, an increase from 30% in 2019. 

Additionally, Arkansans in rural areas face challenges that might not be directly related to health care or insurance but might have an impact on their ability to access both, said Craig Wilson, director of health policy at the Arkansas Center for Health Improvement and a member of United for ALICE’s state research advisory committee.

“You don’t think that something’s going to happen to you in the immediate term,” Wilson said. “When you’re thinking about the hierarchy of needs, you’re thinking about food, transportation, housing and all those other things that are very much immediate needs and not so much [about] insurance.”

Scarcity of services

Sandersfeld has applied for her children to receive insurance from ARKids First, Arkansas’ Medicaid program for children, and she said she is waiting for the state Department of Human Services to process her application. Her husband, Kurtis, is a construction worker and does not have access to employer-provided coverage.

“I’m a little excited about ARKids because my insurance right now doesn’t pay enough for [therapies] to make a difference, but now I have a new issue: I’m going to have availability for these services, but I have nobody to provide these services,” Sandersfeld said.

Searcy County is one of several Arkansas counties that do not have hospitals, according to the Arkansas Department of Health. Many counties also had very few full-time primary care physicians per 10,000 residents in 2020, according to ACHI data.

The cities closest to Big Flat with any health care providers at all are Marshall and Mountain View, each more than 20 miles away on roads that twist through the Ozark Mountains and require more time and gasoline than flatter terrain.

Long-distance travel for health care is not unique to North Arkansas. Many specialized medical services are only available to Arkansans if they travel out of state or to the Little Rock or Northwest Arkansas metropolitan areas.

The nonprofit Community Health Centers of Arkansas has about 50 sites statewide that provide primary care services with a sliding scale cost system, depending on the patient’s ability to pay. Dr. Lanita White, the nonprofit’s CEO and a University of Arkansas for Medical Sciences professor, said in February that not enough Arkansans are aware of this resource, calling it “a PR issue.”

Phillips County in the Delta has two community health centers, but the number of beds at the local hospital in Helena-West Helena has shrunk to 25 when at one point it was 120, said Donna Dunlap, who has been a nurse in the county for 33 years.

Physicians from more populous areas used to regularly visit Phillips County, but the decline in population in the county and the region has led to fewer available health services, Dunlap said.

“We had surgeons, we had an orthopedic doctor that came to the area, we had cardiologists,” she said. “They may have had to travel in from another town — a lot of times they would come from Little Rock — but at least we had those services available for our patients to go locally instead of having to travel two hours to see someone.”

Barriers to care

While state officials have increased Arkansas’ minimum wage over the past several years, Medicaid income limits have not been adjusted accordingly, which has created coverage gaps, Dunlap said.

“A lot of people [are] kind of falling through the cracks on the kind of health care they can receive,” she said. “Say they’re covered at work, but they can’t afford to cover their spouse or their family.”

Melissa Cleveland of Harrison is also a nurse and said she has had this experience: she is covered by her employer’s insurance, but covering her family would reduce her paycheck by an untenable amount. Her family is already “barely making it” since her husband cannot work due to disabilities, she said, and her three children were covered by ARKids before unexpectedly losing coverage earlier this year.

“You’re paying a high deductible for a cheaper plan, but you’re still losing money and you can’t ever climb out of that,” Cleveland said. “It’s just going to keep you under, and you get denied crucial benefits just because an insurance [company] looks at you on a piece of paper and says, ‘Nope, you don’t need that, we’re not going to pay.’”

Alison Guthrie of Little Rock said she had to turn down a job offer that pays more than her current employer because the medical expenses she would have incurred after losing Medicaid coverage would have led to an overall financial loss.

Guthrie needs a wide range of specialists and medications to treat her Ehlers-Danlos syndrome, which causes chronic pain, gastrointestinal issues and a host of other problems, she said. The job she turned down had a “generous” insurance policy but still would not have covered as many copayments as Medicaid does, she said.

“Being chronically ill is a full-time job,” Guthrie said. “There are times when you can’t function and you have no control over that, and if you’re not salaried and you’re paid by the hour, you’re screwed that way too.”

While Guthrie has the benefit of living in the vicinity of the specialized care she needs, low-income people in poorer, less resourced areas such as Southeast Arkansas might not even seek primary care, said Isierene Brown, who was the nurse at Reed Elementary School in Dumas until she lost her job in the school district’s recent layoffs.

Residents of Desha County often don’t have the means or the time to go to the doctor, so they “opt out not to do it, and they just hope for the best,” Brown said.

Potential remedies

In her 25 years as a school nurse, Brown saw students consistently develop respiratory illnesses such as the flu, strep throat and COVID-19 as a result of a lack of preventative health care, she said. She added that many children in the Dumas School District aren’t vaccinated against these illnesses because their parents are vaccine-resistant due to insufficient education.

“We definitely need more clinics and more doctors, but when you don’t have a lot to offer people — I mean, we don’t even have a Walmart — people don’t want to relocate to our area of the state,” Brown said.

Most physicians practice in the same state where they complete their residencies, and the University of Arkansas for Medical Sciences sponsors roughly 80% of residencies statewide. Medical school graduates have outpaced available residency slots throughout Arkansas the past few years, according to ACHI data.

Republican U.S. Sen. John Boozman, an optometrist from Rogers, has been sponsoring multiple bipartisan bills to create more residency slots nationwide and retain the doctors that train in those positions, particularly in rural areas. One proposal would allow medical and dental school graduates to pause student loan payments during their residencies, and another would give areas where a hospital has recently closed — often in rural communities — a greater chance of receiving new residents.

Meanwhile, President Joe Biden’s federal fiscal year 2025 budget proposal calls on Congress to revive the child tax credit and expand it “from $2,000 per child to $3,000 per child for children six years old and above, and to $3,600 per child for children under six.” The new federal fiscal year begins Oct. 1.

A $78 billion tax package moving through Congress would fulfill the request, but it stalled in the U.S. Senate in March after Republicans compared the child tax credit to welfare programs.

In May, Sanderfeld was one of five mothers from across the country invited to the White House to advocate for the return of federal aid for families with children.

Sandersfeld said she and her husband could afford preventative health care for their children, including the cost of travel, when the child tax credit gave them “a little bit of surplus” financially.

“We didn’t have to worry about unexpected health expenses or these copays at the children’s hospital,” she said. “…When you give people enough money to make good decisions for their family, they will.”


Tess Vrbin wrote this article for The Arkansas Advocate.


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