PHOENIX - They are irritating, they are unwanted - and now, robocalls are illegal. Consumer watchdog groups hope a looming deadline will finally force U.S. phone companies to take stopping robocalls seriously.

A new report from the Arizona Public Interest Research Group Education Fund found that only one-third of the largest mobile and home phone-service providers nationwide have installed the technology available to block unwanted marketing calls, which can arrive dozens of times a day.

Arizona PIRG executive director Diane Brown said the calls are not only frustrating - but can also be costly.

"In addition to being annoying," she said, "illegal robocalls cost Americans $3 billion annually in wasted time, and another $10 billion annually in fraud."

Brown said starting in June, all U.S.-based phone companies were required to install software that blocks so-called "spoof" calls, when the caller ID doesn't identify the actual caller. The report said many phone-service providers are dragging their feet.

However, Brown said another deadline is on the calendar this month - and it's aimed squarely at forcing the telemarketers perpetrating the scams to clean up their act.

"On Sept. 28, phone providers are required to block calls from companies that haven't at least reported their status to the Federal Communications Commission," she said.

Of the 3,000 telecommunications providers regulated by the FCC, the study found only 17% have completely implemented anti-robocall technology. Around 27% have partially applied it, and 56% said they're developing proprietary software to block illegal calls. Brown said if you are still receiving them, you can report calls directly to the FCC.

"If a consumer receives a robocall," she said, "they can register their phone number, and also issue a report at www.donotcall.gov."

The full report is online at ArizonaPIRGEdFund.org.

As the new year quickly approaches, Wisconsin business owners and shoppers alike are bracing for the prospect of tariffs from a new administration that could affect both their livelihoods and families. Eau Claire Outdoors is a shop that sells gear for camping and backwoods experiences.

Kate Felton, shop owner, said she carries products manufactured both in the U.S. and elsewhere. She worries about shoppers being able to afford the brands she stocks if U.S. manufacturers increase prices as a result of tariff backlash.

"The Trump tariffs really couldn't come at a worse time for small businesses. Certainly, there's no good time for this to come - but this moment in particular is just a very dangerous moment for prices to increase on small businesses," she explained.

Eau Claire small businesses saw record-low sales this past year, she added, including the lowest turnout for Small Business Saturday in over a decade. Felton said the uncertainty has also made her and her husband reconsider plans to start a family. President-elect Donald Trump has promised to impose a new slate of tariffs as soon as he enters office in January.

Tariffs, or taxes on imports, are paid by businesses purchasing goods from other countries. Economists say tariffs are typically passed on to consumers of anything the U.S. imports, from electronics and home goods to gas.

Thomas Kemp, University of Wisconsin-Eau Claire economics department chair, suspects a significant number of businesses in the state would feel the effects.

"Let's say a small Wisconsin business is dependent upon a Chinese supplier for, say, machinery and equipment, that's going to impact them significantly. Or if they're a retailer that sells primarily goods and services made in China, they're going to be impacted by this," he explained.

In 2022, Wisconsin, imports totaled $41-billion, the highest level recorded in state history, according to Wisconsin Economic Development. The state ranks 20th nationally for imports.

As Michiganders mail their Christmas cards and gifts, postal union members warn that proposed changes could slow mail delivery. The plan to cut costs in the Postal Service includes ending evening pickups in remote regions, holding some mail overnight before processing, and reducing transportation frequency, potentially causing widespread delays - especially in rural communities.

Michael Mize, president of the Michigan Postal Service Union, said there is a shift taking place within the Postal Service that's not in the best interest of the people it serves.

"The problem is, in my opinion, is we're trying to make this a business where we can show a profit - and that is not what the Postal Service has ever been about. It's about service to the American people," he said.

The Postal Service reported a net loss of $9.5 billion for the end of fiscal year 2024 in September - $3 billion more than the previous year.

To address financial challenges, the Postal Service also consolidated operations as part of Postmaster General Louis DeJoy's 2021 "Delivering for America" plan, which aims to stabilize the finances.

Roscoe Woods, legislative director of the Michigan Postal Workers Union, believes some of the debt comes from non-compliance with collective bargaining agreements.

"Since DeJoy took over, there has pretty much been a widespread decision made: Don't worry about the contract, we'll just pay the grievances," he contended. "Let's just do what we gotta do."

Mize shared the action he feels is needed to push back against the proposed changes.

"We have to continue to work with our Congressional people to see resolutions and billsget passed to stop some of these things," he said.

The American Postal Workers union worries that a slowdown could drive customers away, weakening a vital service that working people nationwide depend on.

A New York law takes effect in January, banning the use of PFAS in clothing.

The law is another step in ending the unnecessary use of the long-lasting substances known as "forever chemicals" in everyday products. The New York law covers a wide array of clothing and is a response to research showing continuous exposure to the chemicals can have a host of negative health effects.

Kate Donovan, northeast regional director of environmental health for the Natural Resources Defense Council, said PFAS chemicals have many uses in clothing manufacturing.

"PFAS is used in lots of consumer products but in particular, in clothing for its water repellency, as well as stain resistance and wrinkle-free properties," Donovan outlined. "These are the types of clothing and apparel that we would see PFAS being used in."

New York joins seven other states also banning the use of PFAS in textiles, although many brands and companies are already eliminating them on their own in their products. Before this law, New York had already banned the chemicals in food packaging and firefighting foam.

Bills banning other forever chemical uses will be reintroduced in the 2025 legislative session. Three bills propose ending the use of PFAS in household products, personal care and cosmetics, and menstrual items.

Donovan pointed out in addition to people's health, the manufacturing processes for the products affects the environment.

"We have lots of industrial and commercial processes in the state that use PFAS for their equipment or their machinery," Donovan noted. "What happens is, these manufacturing and industrial processes release PFAS into wastewater, into air, and other discharges that enter into our environment."

She added half of the water systems in the state contain some level of PFAS chemicals, with more than 250 local waterways exceeding state-regulated levels. The state Department of Health estimates 548 public water systems exceed the federal maximums for PFAS. Implementing the proper treatment infrastructure would come with significant costs.


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