SEATTLE - Constructive conversations online can seem few and far between. Research from the University of Washington explores how the design of social media sites affects disagreements.
Amanda Baughan, PhD Student in Computer Science and Engineering at the University of Washington, helped lead that research. The research showed that spending more time on a site did not correlate to more arguments.
But Baughan said arguments are common on sites like Facebook, where the goal can be to 'win' for whatever audience is reading the posts.
"There's not really a way to scale back what is happening between two people or a group of people in the comment section," said Baughan. "It can get very heated, very quickly."
Baughan analyzed what percentage of users of certain social media sites said they had arguments.
Seventy-percent of Facebook users said they had argued on the platform. Sites like Twitter and YouTube were considerably lower, with 30% and 6% of users, respectively, saying they'd argued on those platforms.
Baughan said the venue in which these disagreements took place also is important. More than three-quarters of people who used WhatsApp, a private messenger, said they got into arguments on the platform, but were less frustrated with their experiences.
Baughan said people reacted positively to the idea of bringing their arguments on sites like Facebook to a private space, where it can be easier to be vulnerable.
"I think that replicates a lot of how we have difficult conversations in real life as well," said Baughan. "Generally, I don't think we would choose to have it in a crowded room full of people. We would choose to find a time where it's just you and the person that you disagree with, to kind of hash things out."
Baughan said social media sites would need to present such an option sensitively - perhaps not introducing it for the first time while people are in the middle of a heated argument.
"That could seem very creepy because it's like, 'Oh, the social media company is monitoring what I say,'" said Baughan. "So, I think that how the option is presented is really important - probably having it be introduced when there's not an argument."
And Baughan said she would like to see social media companies think beyond individual users' experiences when designing their platforms.
"Especially in the past year with the pandemic, so many of our relationships were carried out online," said Baughan. "And making a bit of shift towards emphasizing the relationship, in addition to the user, could be really beneficial."
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A new bipartisan poll looks at how Latino voters in Arizona are feeling about President Donald Trump's first 100 days in office - and pollsters describe them as frustrated.
The poll from UnidosUS indicates the most important issues for Latino voters continue to be the cost of living and inflation, as well as jobs and the economy, followed by housing costs and health care.
Janet Murguia, president and CEO of UnidosUS, said Latino voters are feeling "dismissed," adding that saying Trump isn't living up to his campaign promises.
"They are also concerned by proposed cuts in life-saving programs such as Medicaid, Social Security," she said, "and anti-hunger programs like SNAP that millions of Latinos rely on to help mitigate the cost of living."
While Trump did make gains with Latino voters in the 2024 election, Murguia said some are having "buyer's remorse" as they're seeing the potential impacts of the president's policy decisions. Nearly half of those polled - all American citizens and registered voters - said they worry about being targeted by immigration enforcement.
Ray Serrano, director of research and policy for the League of United Latin American Citizens, agreed Latinos' optimism for the Trump administration is dissipating, even among those who supported him.
"What we thought was 'securing the border' now translates to Kilmar Abrego Garcia, Jocelynn Rojo," he said, "these stories that just echo throughout our communities and haunt us, and show us a new face of cruelty and the lack of due process."
Serrano asked that if Latino voters are feeling disillusioned with the Republican Party - as many did with the Democratic Party - where do they fall on the political spectrum? He said time will tell, but thinks the poll is a clear depiction of what he calls "the rise and immediate fall of the possible Trump Latino Democrat."
UCLA political science professor Matt Barreto said what happens with the economy will likely dominate how the administration is viewed moving forward, but immigration will also play a role.
"If the immigration scenario continues to look ugly and the economy is not rebounding," he said, "I think those are both ingredients for potentially a bad midterm for Republicans."
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Nevadans do a lot online, from paying bills to shopping and even voting.
Senate Bill 74, which would require the Secretary of State to allow registered voters who cannot physically get to the polls or access a mail ballot to use an approved electronic transmission system to cast their ballot, has made it out of committee and is advancing within the state legislature.
Nevada already allows overseas voters, those with disabilities and tribal members to cast ballots electronically, which helps expand ballot access to rural voters.
C.Jay Coles, deputy director of legislative affairs for the nonprofit Verified Voting, contended expanding Nevada's Effective Absentee System for Elections is a "high risk activity." He argued when it comes to election administration, officials must balance security and accessibility.
"In this particular instance with internet voting or electronic ballot return, the security risk outweighs the accessibility benefit," Coles contended. "The balance isn't there, the scales are not balanced."
Proponents of the measure countered the legislation would increase ballot accessibility and ease the process by which a ballot is returned. Coles called the measure a "noble" attempt but suggested Nevada look to other alternatives like sending voters blank ballots electronically, have them mark their selections using an electronic device but then requiring them to print and return it by mail or in-person.
Federal agencies have expressed concern and believe electronic ballot return technologies are high-risk even with controls in place.
Coles acknowledged while some states have already implemented similar processes for certain voters, expanding them could pose serious consequences.
"At some point in the future when there are enough ballots connected to the internet, where then our adversaries could access that system, or systems, and make those changes to alter the outcome of an entire election, that is the worst case scenario," Coles emphasized.
Coles asked lawmakers to consider the unintended consequences of expanding Nevada's electronic ballot return system.
"Six months after an election, we learn that the 'EASE' system was hacked and that the declared winner of the election, in fact is not the winner of the election and the wrong person was seated. What do we do?" Coles questioned. "There are no laws to address that."
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Arkansas Secretary of State Cole Jester is facing legal action from the League of Women Voters of Arkansas.
The organization filed a federal lawsuit over five bills it said are unconstitutional and restrict the work of canvassers.
Kristin Foster, special projects coordinator for the league, said the ballot initiative process allows citizens to propose statutes or constitutional amendments and collect signatures to place the proposals on a ballot. She added recent bills passed by lawmakers take away such rights.
"They have put so many restrictions on, and they are so layered and complex, that the ability to just get a petition out in the field and let people sign it is nearly impossible," Foster contended.
In a written statement, Jester argued the petition system is filled with fraud and bad actors. There have been only five criminal convictions related to election fraud in Arkansas over the last 20 years, according to the Heritage Foundation.
The lawsuit challenges restrictions including a ban on paying canvassers per signature and the requirement that canvassers are residents of the state.
David Couch, legal counsel for the league, said lawmakers have been adding restrictions since 2013.
"You have to show a photo ID to sign a petition. There's no need to do this because every signature on the petition, when you turn it in to the Secretary of State, is matched against the voter registration logs," Couch pointed out. "You have to read the entire ballot to the person before they sign the petition. These laws are not to prevent fraud."
The complaint also noted voters rejected proposed election restrictions in 2020 and 2022.
Foster added the over 300 volunteers who work for the league all played a role in getting the lawsuit filed.
"The entire lawsuit has really been driven by volunteers, people who participated in ballot initiatives, to the folks working on the actual suit," Foster explained. "We are very much a volunteer-driven organization and that makes it challenging when they're putting laws in place that threaten people with criminal action if they make a very simple mistake."
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