A new report shows community colleges need to be more persistent if they want to keep students enrolled.

The Center for Community College Student Engagement at the University of Texas at Austin interviewed students in focus groups to identify potential barriers to continuing their education.

Linda Garcia, executive director of the Center, reported students they spoke with at three Texas community colleges consistently said adequate support services are critical.

"There are some students who can navigate through the system a lot easier than others, but there are other students, it's not the same case," Garcia observed. "They may need extra support, information; especially if they're first in their family to go to higher ed."

The report, with support from the Greater Texas Foundation, revealed many students faulted themselves for procrastinating, or underestimating college-level work. Others cited financial struggles, illness -- including mental health -- and the challenge of making connections with other students or professors.

'Carlos,' identified by his first name only, participated in a video explaining how a family obligation caused him to fall behind and withdraw from college.

"Me getting behind kind-of made me feel like I was going to drown, basically, in all the work, and it was just going to be impossible to get back to where I was," Carlos recounted.

Garcia has since learned no one contacted Carlos after he dropped out, which made him feel he didn't matter.

"Students say: 'When someone knows my name, when someone knows my story, when someone cares that I am here, I feel as if I matter. And because I matter to the college, I'm more likely to persist,' " Garcia stated.

Garcia believes many students are "walking a tightrope," and said colleges need to emphasize available resources, consider making orientation sessions mandatory instead of optional, and make sure students are clear on their academic goals.

"So, any little obstacle or any little nudge can make them fall from this tightrope," Garcia noted. "So that's why it's so important to have those conversations right in the beginning, when they're brand-new, entering students."

Support for this reporting was provided by Lumina Foundation.

An elementary school educator from Pennsylvania has been named this year's Education Support Professional of the Year, one of the highest honors in the field.

Becky Marszalek, a paraprofessional at Avonworth Elementary School in Pittsburgh, received the Pennsylvania State Education Association's Dolores McCracken Education Support Award. For 18 years, Marszalek said she has dedicated herself to assisting teachers and students in the classroom, providing the support needed for everyone to succeed.

"I've worked with kids that have been in a wheelchair. I have kids that have had autism," Marszalek pointed out. "It's a matter of if they need help with their work, whether they need help maneuvering through the school sometimes, sometimes just a comfort person to go to and be, like, 'I need a break. I'm having a tough time.'"

Marszalek recently attended the association's annual meeting in Philadelphia, where she addressed more than 500 members and was presented with the state award. The achievement now qualifies her to compete at the national level. In March, she will join other state winners in Louisville, Kentucky, vying for the National Education Support Professional of the Year award.

Chris Lilienthal, assistant director of communications for the association, said it has given the award for more than 20 years and it was recently renamed in honor of McCracken, the first association member who was an education support professional.

"She was herself a paraprofessional in Bucks County and she rose in the ranks to become the first president of PSEA," Lilienthal explained. "When she passed away, unfortunately, in 2018 we renamed the award in her honor, to recognize and remember her amazing work."

With the teacher shortage in Pennsylvania and across the country, Marszalek emphasized being an education support professional is an important field and encourages others to consider a career in education. As she said, "It's all about the kids."

"It's a tough job," Marszalek acknowledged. "But my thing is, you want to be there for the kids and to help the kids and just see them thrive, see them learn, and be willing to help them and have that in your heart to be able to do that."

Marszalek recalled many rewarding experiences, but two stood out. One was a nonverbal kindergartner who began speaking after years of working with the child and melted her heart by calling her "Miss M." Another was a second-grader with behavioral challenges whom she mentored, building a strong rapport, which led to significant improvement and a request to continue mentoring him in fourth grade.

Members of the teacher's union, the Texas branch of the American Federation of Teachers, are celebrating the signing of the Social Security Fairness Act.

President Joe Biden recently signed the legislation into law. It boosts retirement benefits for some school district employees and other public servants nationwide.

Zeph Capo, president of Texas AFT, said Texas is one of 15 states that denied public servants Social Security benefits, because of money paid into pension plans.

"We had people actually leave education and go back into other industries when they found out this was the case," said Capo, "so that they made sure that they didn't incur these penalties. So, we were actually losing good, qualified people."

He added that teaching is a second career for about 40% of teachers in the state, and they shouldn't be penalized for changing careers.

Capo said he believes the legislation will help school districts recruit more teachers and assist in easing the teacher shortage.

"They're bringing their experience from the workforce," said Capo, "they're bringing their experience from other places - whether they were scientists in different industries or worked in the healthcare system, and are now coming in to teach math and science and workforce classes in our public schools."

He said educators aren't the only ones benefiting from the change.

"They may have made $20,000 or $30,000 their entire career," said Capo. "Cooking lunches, cleaning our classrooms, driving our buses, and they're going to get on average about a $360-a-month increase -- which, for many of them, is the difference between buying groceries and buying medication."

Connecticut educators and other public sector workers are celebrating passage of the Social Security Fairness Act.

The new federal law repealed two provisions which had reduced Social Security benefits for some public sector workers who also receive a pension and who will now be eligible for benefits they would have earned in 2024.

Kate Dias, president of the Connecticut Education Association, said passing this law rights a 40-year-old wrong.

"The government chose, erroneously, to penalize public service employees to try and balance Social Security, and it was never a just cause," Dias asserted. "It's great to see this overturned; money returned to people who have rightfully earned it."

Supporters of the change said the biggest challenge to passing the law was many people were unaware of these limits for public employees. Some critics charged it could speed up the timelinefor Social Security's insolvency.

Dias feels there's more work to do, including higher teacher salaries to reflect the education required to do the work. Reports show most Connecticut salaries do not keep up with the cost of living.

Feedback on the law has been overwhelmingly positive. Dias noted the money being reimbursed to public sector workers will enable some to retire who otherwise could not, without losing certain benefits.

"We have teachers that are in their 70s that haven't been able to retire," Dias observed. "This is going to enable them to do that. We've gotten the stories from people who called us and said, 'I've been living moment to moment, paycheck to paycheck, and been collecting food stamps, and now I'm not going to have to do that. I'm not going to be a burden to my family.'"

The new law may also help Connecticut recruit second-career teachers, people with previous careers as accountants, engineers and in other in-demand fields. Since the state is in the third year of a teacher shortage, Dias added it could help close widening gaps.

"In terms of retention, those second-career educators we have brought into the profession often have to leave before they are vested in the pension so they don't get penalized," Dias pointed out. "That's a problem as well, because they're only with our profession for a short period of time, as opposed to being able to have a long career."