Saturday is National Postal Worker Day, a good time to recognize the tens of thousands of employees of the U.S. Postal Service, many of whom work behind the scenes.

Now that the pandemic is in the rearview mirror, postal workers continue to face challenges from inside and outside their organization.

Mark Dimondstein, president of the 200,000-plus-member American Postal Workers Union, one of three unions serving postal workers, said the pandemic was a good reminder to the public just how vital the Postal Service is.

"When so many people were locked down - the ability to get packages and to shop through the internet, to vote by mail, to take care of all our businesses - postal workers were out there on the front line," he said. "Many of us were sickened; far too many died."

Changing consumer practices, as well as staffing turnover and shortages, are among the current problems facing postal workers. Dimondstein said the staffing issues were exacerbated by hiring model changes made a decade ago, changing from career-status positions to add some non-career-status jobs. He said he believes this increased turnover has compromised service. He said the postal unions are working to strengthen pathways to career-status positions.

Dimondsen acknowledged that changes in consumer habits pose challenges to the Postal Service, but he said they also open up new opportunities.

"For instance, many banks are closing, neighborhood banks - there's no reason in the long run the post office couldn't get back to postal banking, which they did for 60 years," he said. "And short of postal banking, financial services - maybe paycheck cashing, etc., etc., or electronic bill paying."

Dimonstein also mentioned the possibilities of selling hunting and fishing licenses or providing electric-vehicle charging stations.

"We're going to have to have a nationwide grid," he said. "Wouldn't it be great if tens of thousands of post offices had charging stations right in front of the post office?"

Postal employees will meet the challenges, he said, by finding new ways to serve the people.

With 2025 at hand, Minnesotans might be mapping out the concerts they want to attend or things they want to buy in the new year but the presence of hidden fees could give them second thoughts.

New state laws aim to address it. A pair of statutes taking effect Jan. 1 were drafted in response to consumer complaints about so-called "junk fees." One said businesses must disclose the full price of products and services upfront, eliminating surprise charges at checkout. Policy experts said it can cover hotel stays and food deliveries. The second law has similar pricing transparency requirements for live events.

Rep. Lucy Rehm, DFL-Chanhassen, feels it is a "win-win."

"When all businesses disclose their full prices up front, consumers can make these fair and informed comparisons," Rehm explained. "I think it'll foster trust and competition. So, I think it's good for businesses as well as consumers."

State officials estimate hidden and deceptive fees cost the average Minnesota family more than $3,000 a year. There was bipartisan support for the new rules but, similar to rule-making efforts at the federal level, business voices like the U.S. Chamber of Commerce described the approach has "micromanaging" and will not do much to address transparency issues in pricing.

Rehm countered Minnesota's new laws will especially benefit small businesses, which are typically upfront about the final price. Meanwhile, she added, the changes can help ensure all Minnesotans, feeling the pinch of ticket costs, have better access to events offering cultural enrichment.

"We have a thriving arts community here," Rehm pointed out. "We want people to be able to go to concerts and enjoy the arts."

There are exemptions under Minnesota's new junk fees law, including shipping-related costs and automatic gratuities for food and beverage establishments. Vendors at Minneapolis-St. Paul International Airport have longer to comply, until June 1.

Travel agencies say Americans are still embracing overseas trips, including destinations where the itinerary is loaded with learning opportunities about local culture.

There are tips for Nebraskans on where to book and how to stretch their dollar. Those who help consumers plan their vacations report a strong appetite for experiences where cultural immersion is the main attraction.

Brittany Duffy, travel expert at EF Go Ahead Tours, said it might mean going off the beaten path more in towns and villages, as opposed to sticking with the common tourist sites in the heart of a major city across the globe.

"Not just checking a trip off their list, but really becoming more connected and seeking that personal growth opportunity and having those unforgettable moments," Duffy explained.

She pointed out guided tours, in places like Latin America and Scandinavia, can bring you to under-the-radar spots, like family-run farms serving dinner. Companies like EF Go Ahead Tours have flexible financing requiring a small deposit, with additional interest-free payments spread out well in advance of your trip. The University of Nebraska experts also recommended seeking out hostels for lodging as a way to keep travel costs lower.

Duffy emphasized timing is another key tool in keeping vacations budget-friendly and accessible.

"Considering traveling in the shoulder season, April, May, October, November," Duffy advised. "You still see really pleasant weather but you got smaller crowds and lower prices."

Research firms say younger adults are increasingly booking vacations, including solo trips, while older adults said travel is becoming too expensive. But baby boomers are still open to flying elsewhere if they can find value, such as doing so during off-peak seasons.

Experts said lower costs should not come at the expense of personal safety. One example would be using public transportation late at night in unfamiliar areas. They said calling a taxi is better in such situations.


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Proposed changes to the U.S. Postal Service are causing concern for Illinoisans.

Reduced delivery days and "Forever" stamp price increases are just two of several strategies under consideration for 2025. Postmaster General Louis DeJoy said his revisions for the nation's post offices would boost service reliability, curb excessive costs and improve overall productivity. One suggestion is to impose a one-day delay for any mail farther than 50 miles from a regional processing center.

Annie Norman, campaign manager for the Save the Post Office Coalition, said mail is a virtual lifeline, especially in outlying areas.

"Rural folks rely on the Post Office to deliver prescription medications, or live chicks for their farms," Norman pointed out. "We're talking about seniors and veterans, folks with disabilities, Indigenous communities, and they all need the Postal Service to pay bills and get their Social Security checks."

Adjusting mail pick-up and drop-off times between post offices and Illinois' five processing plants to lower transportation costs is another suggestion, which also could reduce carbon emissions from postal trucks. DeJoy said the changes would save the agency $3 billion annually. The Postal Service relies on postage and product sales and services to fund its operations.

The Postal Service has faced declining mail volume due to more technology-supported communication. Rising fuel costs for delivery trucks have hurt its bottom line, as well as keen competition from private delivery companies. The agency knows its traditional mail delivery model is outdated, so Norman argued Postal Service officials should find more revenue streams to stay afloat.

"No one in this country's asking for slower mail service at higher prices," Norman asserted. "One way that they can expand the revenue of the Postal Service and dig themselves out of a hole is to focus on new revenue, through services like postal banking, to places that really need it."

The U.S. Bureau of Labor Statistics cited the average wage for an Illinois postal worker is nearly $60,000 dollars a year. The agency is embracing partnerships with other package transport companies, like Amazon, to offer new services in hopes of generating additional dollars.