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A new poll on climate change shows some in North Dakota are yet to be convinced; indicted FBI informant central to GOP Biden probe rearrested; and mortgage scams can leave victims clueless and homeless.

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The White House reacts to the Alabama embryo ruling, Nikki Haley clarifies her stance on IVF, state laws preserve some telemedicine abortion pill access and a Texas judge limits CROWN act protections.

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Pesticides are featured in Idaho's David vs. Goliath conflict, Congress needs to act if affordable internet programs are to continue in rural America and conservatives say candidates should support renewable energy to win over young voters.

Student loan payment restart riddled with errors for MA borrowers

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Monday, December 4, 2023   

A new report from the Consumer Financial Protection Bureau found the repayment process for federal student loans has been filled with errors.

Repayments began in October following a three-year pandemic-related pause. Since then, complaints of inaccurate bills, late notices and poor customer service have only increased.

Rep. Ayanna Pressley, D-Mass., said borrowers are struggling to reach loan service providers on the phone while more than 20,000 people received grossly incorrect bills.

"Now imagine opening your mail and seeing a bill for 100,000 dollars. This is ridiculous," Pressley asserted.

Pressley pointed out borrowers' financial situations are as precarious now as they were when the pandemic began and argued they deserve student debt relief. Critics countered American taxpayers should not be saddled with college loan debt they did not incur.

Officials with the Consumer Financial Protection Bureau said they are working to protect student loan borrowers from incompetent or predatory student loan servicers, including the more than 800,000 people who missed their first payment since the pause was lifted because their bills were mailed out too late.

Rohit Chopra, director of the bureau, said borrowers should be cautious, especially when talking to third-parties contracted by loan servicers for bill payments.

"If you're having trouble, please file a complaint," Chopra urged. "We're often able to get those individuals across the country fixes and sometimes clear answers on what really needs to happen."

The Supreme Court struck down President Biden's student loan forgiveness plan earlier this year, affecting more than 800,000 student borrowers in Massachusetts who would have been eligible to have some if not all their debt erased.


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