Amid nationwide labor shortages and high turnover, employment experts say fostering an equitable workplace is key to finding and retaining workers.

To help, Florida Gulf Coast University is launching the Building Equitable Workplaces: 2024 Summer Workshop Series, a free program aimed at equipping Southwest Florida businesses with strategies to create inclusive work environments.

Meagan Baskin, director of the Southwest Florida Leadership Institute at the university, said the workshops will address topics such as gender equity, generational differences and using AI to address equity challenges.

"And when employees feel that equity," she said, "they're more likely to be satisfied with the place where they work, they're more likely to stay in that organization and talk positively about that organization, which brings in new workers."

Business groups such as the Florida Chamber of Commerce stress the importance of diversity, equity and inclusion programs. Baskin noted that professional development is crucial for employee retention and job satisfaction, and encouraged businesses to visit the Southwest Florida Leadership Institute website to register for the workshops on June 14 and July 24.

Chrissann Ruehle, provost faculty fellow for artificial intelligence at the university, is leading a workshop focused on the challenges and opportunities of using the technology to shape the workforce.

"It's almost like today's candidates need to write for two audiences," she said. "They may be writing for an AI screener and then later on down the road there will eventually be a human screener, so sometimes biases can creep into the hiring and selection process."

Ruehle noted that while AI offers efficiency, equity and diversity within the design teams are essential to catching potential problems.

Baskin added that the workshops, valued at around $100 each, can save employers as much as $600 if they attend all six sessions.

In many small Minnesota communities, city hall windows display "firefighters wanted" posters. Lack of interest is a reality local fire chiefs have to confront, but they're not giving up.

The National Volunteer Fire Council said coming out of the recent pandemic, the number of non-salaried firefighters had declined to around 675,000. In the early 1980s, the number was close to 900,000. Researchers noted the majority of U.S. fire departments are volunteer.

Brett Anderson, chief of the Mora Area Fire Department, which has 31 on-call firefighters, said fortunately, they just reached a full staff thanks to local advertising and emphasizing a sense of camaraderie.

"You gotta get the training, you gotta get the education. You gotta do that stuff so that you know what you're doing when the pager goes off," Anderson outlined. "But if you have the most qualified firefighter in the world, but he doesn't have the passion, or she doesn't have the passion to go to a call at 3 o'clock in the morning, doesn't matter how good they are at their job."

He feels the "family" selling point has slipped away over the years and reestablishing it can be a "word-of-mouth" tool in attracting applicants. Anderson pointed out surrounding departments are struggling with staffing levels, potentially leading to longer response times for mutual aid. Volunteer firefighters may not be salaried but do receive compensation, including certain benefits.

Ben Duske, chief of the Waverly Fire Department, said his team of volunteers is below where it should be. He said one positive development is messaging about the prevalence of remote work, making it easier for people to pause their full-time jobs and help out when needed.

"We have three or four people that are on our department that are able to respond to daytime calls, which is a huge benefit," Duske acknowledged.

The department leaders point out there's no magic formula, citing the pressure facing households, to solely focus on family supporting careers, as one of many things making application piles shorter.

Jim McCoy, chief of the Austin Fire Department, agreed and said beyond the hourly wages, conveying the message of community-minded spirit is something they have to lean on.

"You help people in their worst times on their worst day," McCoy observed.


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More than 6,000 volunteers who support New Mexico's Roadrunner Food Bank are being recognized during National Volunteer Week, which starts today.

Barbara Guenther, manager of volunteer programs for Roadrunner Food Bank, said the organization relies on unpaid community members to assist with things like sorting, packing and distributing food. She noted last year alone, they provided about 8 million meals across the state.

"Our volunteers donated 55,547 hours," Guenther pointed out. "It's the equivalent of about $1.5 million worth of work that those volunteers contribute to support the food bank."

According to AmeriCorps, a federal agency for national service and volunteerism, nearly 76 million people volunteered in America in 2023. Guenther added Roadrunner is always grateful for more because 150 to 400 volunteers often are needed for a single day food distribution event.

Guenther believes pitching in to support neighbors can serve as a reminder of your own good fortune when you are loading up your cart at the grocery store.

"Not everybody has that ability to do that and that recognition that, oh my gosh, you've just made this person's day," Guenther emphasized. "We have volunteers who say, 'It's all about just helping people.'"

About 75% of Roadrunner's volunteers work side-by-side in the Albuquerque warehouse. Guenther added many come weekly to meet up with friends they have met through the food bank.

"I had a great volunteer one time say, 'You know, when we volunteer here, we don't care about politics or religion, or who you voted for or what your values are. The one thing that we all value here is that everyone deserves food to eat and no one should be hungry,'" Guenther recounted.

Roadrunner hopes to expand volunteer opportunities in the southern part of the state this year. Among countries, the U.S. has the highest portion of its population actively volunteering, at nearly 42%, according to the nonprofit Volunteer FDIP.

The latest trade war under the Trump administration is stirring debate about whether tariffs are effective, and a South Dakota business is arguing a 1936 antitrust law should be embraced to boost the fortunes of smaller domestic companies.

The White House has said its aggressive approach with tariffs could lead to more American manufacturing and production. Still, skeptics countered it would take too long, forcing businesses and financial markets to grapple with uncertainty for now.

RF Buche runs six grocery stores in South Dakota and feels the long-standing Robinson-Patman Act is not getting enough attention. The little-used law prohibits charging lower prices when companies buy products in bulk.

"When my wholesaler's truck backs up to General Mills and Walmart backs up to General Mills and both are getting a truckload of 18-ounce Cheerios, the price is not the same," Buche pointed out.

He suggested larger retailers often get a bigger price break, while he has to charge his customers more money for the same item. During the final days of the Biden administration, the Federal Trade Commission moved to revive the law in some cases. But the FTC's ideological balance has shifted to a Republican majority, leaving questions about whether this law will sit dormant again.

Some think tanks feel the law is redundant in the current regulatory landscape and could actually harm small businesses and their customers if widely enforced. But Buche emphasized businesses like his have little advantage, noting some of his stores are situated near the poorest Native American communities in the country.

"My customers, they don't have the transportation to get to a Walmart, so why are my customers forced to pay 20% to 50% more for their groceries? It's not fair," Buche stressed.

Policy experts have said the Robinson-Patman Act became weaker around the 1970s when lobbyists convinced lawmakers it was hurting competition. But backers of reviving it consistently said there have been too many corporate mergers since then and fairer prices for smaller chains could give customers more choices.


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