By LaGanzie Kale for KLEK-FM.
Broadcast version by Freda Ross for Arkansas News Service reporting for the KLEK-FM-Winthrop Rockefeller Foundation-Public News Service Collaboration.

In a significant community conversation on 102.5 FM, host LaGanzie Kale delved into the mental health challenges faced by ALICE (Asset Limited, Income Constrained, Employed) populations in Northeast Arkansas. Joined by Kenya Ward, LCSW, the discussion highlighted the unique struggles and mental health implications for these hardworking yet financially strained individuals.

Understanding the ALICE Population

ALICE populations include individuals and families who, despite being employed, struggle to meet basic needs due to limited assets and constrained incomes. These individuals live above the federal poverty line—approximately $12,000 for individuals and $24,000 for a family of four—yet they face significant financial challenges in covering essential expenses such as housing, childcare, and debt payments.

Kenya Ward emphasized that about 31% of Arkansas’s population falls into the ALICE category. “These are hardworking people living above the poverty line,” she explained, “but they still have a great deal of difficulty making ends meet and getting their basic needs met.”

Financial Stress and Mental Health

Financial stress significantly contributes to mental health issues among ALICE populations. The constant worry about finances can lead to severe mental health conditions, including depression and anxiety. Ward noted, “One in five Americans will experience some form of mental health issue in their lifetime,” highlighting the prevalence of these conditions.

Current inflation only exacerbates these challenges, with rising costs for necessities like food, clothing, shelter, and gas, while wages remain stagnant. Ward pointed out that even though wages might increase minimally, it is often not enough to make a substantial difference in alleviating financial stress. “This creates a vicious cycle of financial strain and mental health deterioration,” she said.

Manifestations of Mental Health Issues

Depression and anxiety are the most common mental health issues observed in ALICE populations. Ward described how depression might manifest differently between genders. In men, it often appears as anger or irritability due to societal pressures to provide for their families despite insufficient income. “Many times, men feel like it’s safer to demonstrate anger than to show sadness or grief,” Ward explained.

For women, depression and anxiety might present as feelings of hopelessness and helplessness, compounded by the need to balance work and household responsibilities. The constant struggle to make ends meet can lead to significant mental health breakdowns, affecting their overall well-being and productivity at work. This reduction in productivity further jeopardizes their financial situation, creating a cycle of stress and mental health decline.

Barriers to Accessing Mental Health Care

Several barriers prevent ALICE populations from accessing adequate mental health care. Ward highlighted the stigma associated with seeking mental health treatment, lack of time, and being underinsured or uninsured. Many insurance plans require high deductibles before covering mental health services, making it financially unfeasible for many families to seek help.

“People often feel guilt or shame when seeking mental health treatment,” Ward said. “It takes time to dispel these myths and break down the walls of stigma.”

Available Resources and Support

Despite these barriers, resources are available to help those in need. Ward mentioned pro bono sessions, sliding scale fees, and the possibility of working with interns at therapy agencies who can provide free or low-cost services. She emphasized the importance of overcoming the stigma and seeking help, as early intervention can significantly improve mental health outcomes.

Additionally, Ward discussed the role of psychotropic medications in treating mental health issues. While these medications have side effects, they can be a valuable temporary coping strategy to help individuals manage symptoms of depression and anxiety until they can develop more sustainable coping mechanisms through therapy.

The Impact on Productivity

Ward also discussed the impact of mental health issues on productivity. “If your mental health is suffering, you really don’t want to be around people,” she explained. “Most times, you really want to be alone. You want to kind of retreat and withdraw.” This withdrawal can lead to increased absenteeism, lower productivity, and even job turnover, further exacerbating financial and mental health challenges.

Lower productivity and frequent call-ins due to mental health issues can significantly affect the income and job stability of ALICE populations. This, in turn, perpetuates their financial difficulties, making it even harder for them to escape the cycle of financial strain and mental health struggles.

The Role of Therapy

Therapy can play a crucial role in helping ALICE populations cope with their mental health issues. Ward emphasized the importance of seeking help from mental health professionals who can provide diagnosis, develop treatment plans, and offer therapeutic interventions. She also mentioned the benefits of psychotropic medications, which can help manage symptoms and improve mental health stability.

Ward highlighted several resources available to those in need, including pro bono sessions, sliding scale fees, and therapy interns who can provide low-cost services. She also encouraged individuals to seek support from local therapists and mental health agencies.

Call to Action

The conversation concluded with a call to action for those in need to seek help from local therapists. Ward can be found at Jackie Scope Therapy, and there are numerous other mental health professionals in the Jonesboro and Northeast Arkansas area. Seeking help can provide much-needed support and relief for those struggling with the dual burden of financial and mental health challenges.

LaGanzie Kale encouraged listeners to take the first step towards mental wellness. “Help is out there,” he said. “Just do a Google search, find the right therapist for you, and get the help you need. Therapists would rather see you struggling but getting help than to just give up.”

Kenya Ward’s message resonated deeply, emphasizing the need for both individuals and policymakers to address the interconnected issues of financial stability and mental health. By providing support and resources, communities can help ALICE populations overcome their challenges and improve their overall well-being.

For those of you listening, if you or someone you know is struggling, please seek help. Local therapists like Kenya Ward at Jackie Scope Therapy are available, and there are many resources out there. Let’s work together to support our ALICE populations and ensure they receive the help they need.

This community conversation serves as a vital reminder of the challenges faced by ALICE populations in Northeast Arkansas. It urges all of us to take action, provide support, and advocate for policies that address the root causes of financial and mental health struggles. Together, we can make a difference.


LaGanzie Kale wrote this article for KLEK-FM.


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Mental health groups are stepping up to help victims of the Los Angeles area wildfires deal with the extreme stress brought on by the disaster.

The California Parent and Youth Helpline is beginning to work at evacuation centers and is looking to partner with community or government entities to provide victims with emotional support.

Lisa Pion-Berlin, president and CEO of Parents Anonymous, which runs the helpline, said people can call, text or live chat with a trained counselor.

"That emotional support really needs to be handled by an experienced professional, who's trained to listen and to help people deal with the immediate angst and depression," Pion-Berlin asserted. "Because they don't know where to turn."

The helpline is open 12 hours a day at 877-427-2736 to guide people through the chaos, desperation and fear. And the group's website caparentyouthhelpline.org will also connect people to ongoing online support groups.

Pion-Berlin pointed out Parents Anonymous would like to expand if fire relief funding becomes available. However, the service may be in jeopardy, because Gov. Gavin Newsom left the helpline out of his January budget proposal.

Now, with entire neighborhoods wiped out, she said the need for mental health assistance is greater than ever.

"Because they no longer have their community. They never don't have their school, they don't have the safe place they lived in," Pion-Berlin outlined. "They're displaced, and the impact is devastating."

Parents Anonymous is asking lawmakers to continue to support the helpline as they negotiate the final budget this spring. The California Parent and Youth Helpline received a two-year appropriation of $4.7 million in the 2023 budget. If it is not renewed, the funding will run out this summer.

The Bipartisan Policy Center has released a new report on reforming the way youth mental health services are delivered, in Michigan and nationwide.

Recommendations from the Youth Mental Health and Substance Abuse Task Force include the need to grow the behavioral health workforce and make it easier for providers to join insurance networks. The report revealed nationwide, teen mental health worsened from 2013 to 2023, with young people reporting feelings of sadness and hopelessness rising from 30% to 40%.

Michele Gazda, health program associate director for the center, shared the thought process behind the recommendations.

"The things that work for adults getting into care may or not work the same for kids and their families," Gazda explained. "Part of what the task force set out to do is make sure that the recommendations were very actionable, that they can be achieved."

The report recommended Congress fund grants of up to $2 million over three years to create 10 regional centers focused on building the behavioral health workforce.

Another recommendation was government agencies should work together to gather better data on young people who are incarcerated and find ways to reduce youth suicide, including in jails, prisons and after release.

Gazda pointed out during the pandemic and the couple of years before, overdose deaths skyrocketed. However, the numbers have since come down and she credited one important change.

"Fortunately during the pandemic, if there's one silver lining, it's that youth mental health has experienced a bit of a destigmatization and folks are much more open and comfortable talking about it than they used to be," Gazda noted. "I think with youth substance use, that's not as much the case."

The task force report also recommended doing more to focus on young people with the most serious mental health needs.


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Thousands of calls to Texas suicide hotlines are going unanswered as funding for call centers is millions of dollars short of what advocates said they need to keep up with demand.

The suicide rate in Texas has grown significantly in the past 20 years and a federal mandate to run the 988 crisis hotline is putting pressure on the system. Mental health advocates said changes to the state and federal system of funding crisis services are urgently needed.

Lyssette Galvan, public policy director for the National Alliance on Mental Illness-Texas, said crisis care needs more respect from the system.

"It's following the successful model of 911 funding," Galvan pointed out. "We're aiming to set up a precedent that 988 should be in parity with 911 and that all emergency services should be treated the same."

A bill filed by state Sen. José Menéndez, D-San Antonio, would create a state trust fund for 988 services similar to how 911 emergency services are handled. Galvan noted the fund, paid by cell phone fees, would expand capacity, increase counselor pay and make the latest technologies available.

Between January and August, 18,500 calls to Texas' 988 system were abandoned. Senate Bill 188, prefiled for the upcoming 89th Texas Legislature, would close the gap for Texans who call a hotline but are put on hold or transferred and cannot talk with a counselor.

"We do have a lot of stakeholder support," Galvan emphasized. "Almost every day I have somebody emailing me and asking me about the bill or if I know about the bill. Even within the local mental health authorities, there's a lot of buy-in."

Galvan added a significant part of the American Rescue Plan Act's funding for the 988 system has expired, and states will need to create permanent financing by the end of 2026.

"As the federal support decreases, it's time for Texans to really step up and ensure that we're helping our fellow neighbor in crisis," Galvan urged. "Our communities deserve nothing less than a complete, accessible, and reliable crisis response system."


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