More than 70% of Coloradans believe drug companies, hospitals and insurance companies charge too much, according to a new Consumer Healthcare Experience State Survey.

Among respondents, 90% support policy solutions that include making the price of care transparent and ending the practice of surprise billing.

Priyah Telang, communications manager for the Colorado Consumer Health Initiative, said nearly three in four Coloradans are experiencing financial hardships due to the high cost of health care.

"Being uninsured due to high insurance costs, or delaying their care because they can't afford it, or they are afraid of how much it's going to cost," Telang outlined. "People are not able to afford their basic health care costs."

More than two in three Coloradans said they have delayed or gone without health care altogether due to cost. Nearly 40% who did get care have struggled to pay those bills, were forced to deplete their savings, maxed out credit cards, faced collection agencies or went without necessities such as food, heat and even housing.

Most respondents blame big industry stakeholders for unfair prices. With November elections on the horizon, Telang pointed out the survey should underscore voters are looking for candidates who can make affordable health care available to all Americans, even in the face of some of the nation's most powerful special interests.

"This is a bipartisan issue," Telang argued. "Republicans and Democrats alike are fed up with having to continue to deal with high prices when it comes to their medical care or prescription drug prices."

Nine in 10 Coloradans support key interventions to lower costs. They say hospitals, doctors and insurers should provide upfront cost estimates and out-of-pocket costs for lifesaving medicines such as insulin should be capped. They said prices for medicines should be standardized and affordable and want the attorney general to take legal action to stop price gouging.


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Criticism of a plan to restructure U.S. mail service is mounting.

Postmaster General Louis DeJoy's 10-year plan, called Delivering for America, was announced in 2021 but has kicked into high gear this year. Intended to make the U.S. Postal Service more efficient and cut spending, the plan has involved moving mail through larger processing centers rather than smaller, local ones.

Sen. Jeff Merkley, D-Ore., said it has led to a slowdown in mail delivery.

"He has had a plan for getting rid of our regional sorting centers or downgrading them," Merkley explained. "Which means that the mail from Bend and Medford and Eugene -- basically all over the state -- has to go just to Portland and be sorted there and then returned."

DeJoy has paused his consolidation of centers through the end of the year, but said he will continue pursuing his Delivering for America plan. He was appointed to the position of postmaster general in 2020 during the Trump presidency by the Board of Governors of the Postal Service.

Merkley pointed out he has heard from constituents as delays in mail delivery increase. For instance, people are getting late fees for sending checks for bills or rent through the mail. He also noted medications are not making it to people in a timely manner.

"In some cases, they can't apply until they've run out of their medicine or nearly out, which means they have to apply at the last minute and by the time the slow mail operates, they have a space," Merkley observed. "They either miss their meds or they have to buy them locally at a much higher price."

Merkley added the Delivering for America plan is not realistic and should be reversed.

"Every other government service we provide we subsidize," Merkley stressed. "We don't expect it all to pay for itself 100%. Mail is so important to people, so important to our communities, so important to our small business, so important to our communication, so important to our sense of community that we should be sustaining it as a high-quality service."


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Consumer groups are speaking out against legislation proposed in California which would make it easier to repossess a car or other property, by exempting "repo" agents from trespassing laws.

Assembly Bill 2120 would allow repo agents to seize vehicles parked on private property, such as a driveway.

John Van Alst, senior attorney at the National Consumer Law Center, opposes the bill.

"We see a number of folks killed, injured every year," Van Alst pointed out. "We see repossession agents and consumers hurt and killed, we see children still in the car when it's repossessed."

The California Association of Licensed Reposessors argues it is safer to seize a car from a person's home rather than leave them stranded in public. The bill has passed the State Assembly and is now in the Suspense File, awaiting consideration by the state Senate Appropriations Committee.

Van Alst noted police may need to help mediate during lawful repossessions.

"There is a procedure in California that allows a more orderly process, called Replevin," Van Alst explained. "You can get a court order and the assistance of law enforcement if that's necessary."

The bill applies only to agents registered with the Department of Consumer Affairs, who leave within a reasonable amount of time after seizing the vehicle or other property. In 2021, Gov. Gavin Newsom vetoed a similar bill, citing concerns about the potential for abuse or altercations.

Virginia advocates and lawmakers want Gov. Glenn Youngkin to allow a direct income tax filing option.

The Internal Revenue Service's Direct File program is a free online tool, which uses interview-style questions to help guarantee people claim all the tax breaks for which they are eligible. Backers of the pilot program want Gov. Youngkin to opt in.

Jay Speer, CEO of the Virginia Poverty Law Center, said other online options cost too much for some people.

"A lot of low-income people in Virginia go to tax preparers who are often located in low-income neighborhoods, pay a whole lot of money to fill out the tax forms for them," Speer observed. "They don't have extra money to pay for tax preparation."

He noted the companies are supposed to offer a free filing option, but it is often hidden or disguised. More than half of taxpayers nationwide can file at no cost, but fewer than 3% have done so. Studies showed Direct File can save Virginians more than $208 million a year in filing fees, and cut around 78 hours off their tax-filing time. Gov. Youngkin has indicated he is following the program and looking into the implications it might have.

A University of Chicago-Harris/AP-NORC poll found two-thirds of Americans believe they pay too much in taxes with too little benefit. Research shows there is truth to it, as some companies hire unenrolled tax preparers who lack qualifications and expertise in tax rules and policy. Speer pointed out people sometimes need their tax refund badly enough to use one of the services.

"They go to these places because they want to get it quickly. They don't think they can do it themselves, which they probably could," Speer contended. "There are these online programs but you know, you may not have good bandwidth where you live, and it may be hard for you to use the programs."

Studies have shown low-income people with children spend up to 22% of their refund at local tax preparation outlets. The cost to file a single return could be more than $500.