AT&T customers may experience service disruptions as the worker's union, Communications Workers of America, initiates a strike to try to continue their negotiations with AT&T through what they claim is "bad faith" bargaining. The CWA, representing employees in the Southeast, has voiced concerns over AT&T's approach to new contract negotiations, citing issues related to health-care costs and decision-making at the bargaining table.
Michael Devane, president of CWA Local 3104 in Fort Lauderdale, expressed frustration with the company's representatives.
"Just basically kicking the can down the road. You know, just humoring people just going through the motions. Not really bargaining seriously. So District 3 filed an unfair labor practice charge against them, and that's why we are out on strike right now for that," he said.
"We remain committed to reaching a fair agreement with CWA District 3, and we have offered to bring in a federal mediator to ensure there is no question about either side's commitment to this process," AT&T said in a statement.
The company also assured customers that "business continuity measures are in place so that we can continue to provide our customers with the great service they deserve."
CWA members across the country will hold up signs at work on Thursday to show their solidarity.
One of several sticking points in the negotiations is the health-care plan. According to the CWA, AT&T is pushing for cost structures based on the company's national average, which does not reflect the lower health-care costs in the Southeast. Devane hopes for a good-faith effort by the company to negotiate.
"Well, I'd like to get this thing moving along there. There has to be some adults in the room and please get back to the table and let's get this thing done. We all have families. We take care of and company as customers. They got to take care of, and we'd like to get back to normal," he said.
As the union and company remain at an impasse, AT&T has proposed entering federal mediation. Customers in the region may experience service delays, as AT&T is currently operating with a reduced workforce during the ongoing strike.
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There is promising news at the national level and in Minnesota in trying to lower workplace injuries and illnesses. A key labor organization is happy with the results but worries about the obstacles some workers face in being compensated.
Minnesota's Department of Labor and Industry's latest survey data show the state's rate for nonfatal workplace injuries decreased last year by almost a full percentage point, to 2.9%, which mirrors similar movement with the national rate.
Brad Lehto, secretary-treasurer of the Minnesota AFL-CIO, said the numbers are encouraging but other findings stand out.
"It's good that injuries are down," Lehto acknowledged. "But are people getting benefits is the question."
For injured workers, Lehto feels the levels of benefit claims denied by insurance companies are too elevated. He noted it is complicated because of all the "third-party experts" hired by employers for such cases. Lehto wants more transparency, given all the hoops people have to jump through to file claims, including gathering documents. He does credit some employers, including bigger chains like Costco, for making a serious effort to protect workers.
Health care settings, including state government hospitals, are among the workplaces with higher numbers of reported injuries. Lehto pointed out it is not surprising.
"They're being asked to take care of too many patients and work too many hours," Lehto observed. "You're going to get hurt at that point."
He added a legislative push last year to address staffing levels for nurses stalled at the end of the session. As for worker's comp denial rates, they began to rise after the start of the pandemic, reaching 24% in 2021, excluding non-COVID cases. The numbers began to fall in subsequent years.
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Immigrant New Yorkers want lawmakers to create an unemployment bridge program.
It would support unemployed workers who are ineligible for state unemployment insurance by establishing a $500 million fund, providing monthly compensation equal to what other workers receive.
Beyond undocumented people, freelancers and self-employed workers would also be eligible.
Sol Freire Figueroa, labor campaigns director with New York Communities for Change, said this will take a lot of political will.
"Right now in the current environment, the immigration conversation has been a topic that not everyone is willing to talk about, or take care of," said Figueroa. "There are many things the immigrant community needs, and we need the willingness of leadership to stand up for the immigrant community."
While the program has statewide support from lawmakers, it's still a budding concept.
A bill establishing the program was brought before the state Legislature, but failed to advance out of committee.
Figueroa said the biggest source of opposition centers around its potential funding source - a digital ad tax from companies with annual gross revenue from these services of $100 million or more.
While the tax is being debated, it's expected to raise $1 billion for New York, with the unemployment bridge program costing half that.
The program stems from the pandemic-era Excluded Workers Fund which filled a similar role. Figueroa said given how the economy has changed, this program has been a long time coming.
"Considering we're living in an economy where we have more and more workers accessing jobs like working at Uber, or a delivery worker," said Figueroa. "They should be able to access this type of benefit as they are putting the hours in, they are putting the work in."
Once the bill passes the state Legislature and is signed by the governor, Figueroa estimated it could take a year to get the program started.
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Federal investments are helping the city of Boston develop greater workforce training programs.
The city received $23 million in 2022 to develop pathways into quality child care, health care and energy jobs.
Trinh Nguyen, chief of worker empowerment for the City of Boston, said city officials knew they needed to focus on getting communities of color and women into well-paying careers.
"We also knew that there are very motivated, talented Boston residents who don't have a bachelor's degree that can meet employers' demand up and down the supply chain," Nguyen explained.
Nguyen pointed out about 2,800 Greater Boston residents have enrolled in the workforce training program. Already, more than 1,000 graduates have secured employment with benefits and opportunities for upward mobility.
In Boston, a significant focus has been child care, a sector in which young people are not filling positions quickly enough as more experienced providers retire.
Nguyen noted too often young people simply do not have the information they need to learn about training and licensure opportunities or where a job in child care could ultimately lead.
"You really have to go into the community and really inform about career pathways in child care," Nguyen observed. "We want to make sure that we have child care workers that reflect the diversity of the clientele for child care."
Nguyen added a stable and secure child care workforce is crucial to the region's future economic growth and that city officials are working with more than 100 employers to secure well-paid jobs for training program graduates. The training is made possible through the federal Good Jobs Challenge program, created through the American Rescue Plan.
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