As holiday shopping kicks into high gear, security experts are offering tips for avoiding efforts by scammers to separate people from their hard-earned money.

Carl Murphy, director of risk management for Colorado Credit Union, pointed to one increasingly common phishing scam, where fraudsters pose as a delivery representative from a trusted company via text or email to get people to hand over their credit card or other sensitive information.

"They're posing as UPS and saying, 'if you pay this $3 charge, we'll deliver this package to you.' People tend to not have an issue with paying $3, it's a very small amount," Murphy explained. "But once you provide your card information, they're now using that card information to do much larger purchases."

Murphy pointed out it is a good idea to review credit card, banking and other accounts, at least once a month. If you notice charges which could be fraudulent, file a dispute before protections expire, generally 60 days after your statement arrives.

If you believe you are the victim of identity theft, visit StopFraudColorado.gov for steps to take. It's also a good idea to file a police report, to start a paper trail.

To make it harder for fraudsters to crack account passwords using software which lets them zip through thousands of possible combinations, Murphy suggested making passwords longer. For example, instead of your dog's name 123, make it SpotLovesTakingLongWalks123.

Consumers tend to be more exposed during internet transactions, and Murphy noted many credit cards offer settings where cards can only be used online when you decide to unlock it.

"Ever since chips came out on cards, it's a little harder for fraudsters to clone your card and get away with fraud inside of stores," Murphy stressed. "So instead, they are turning toward e-commerce fraud."

Many Coloradans decide to help nonprofits and charities during end-of-year fundraising appeals. Murphy urged consumers to do their homework to ensure the organization is real and actually doing the work. As a general rule, Murphy added never provide any sensitive personal information on a call you did not initiate.

"One important tip is not to answer phone calls of phone numbers that you do not recognize," Murphy outlined. "If it's an important phone call, they will probably call a second time, or they will leave a voicemail. Or these days they will probably text you. Scammers tend to move on."

Arizona ratepayers could end up paying more for utilities if state regulators decide to change the ratemaking process.

The Arizona Corporation Commission is set to vote on a proposed policy statement today, which would allow Arizona utilities to move from a historical "test year" model to a formula rate plan. A formula rate plan is used to adjust a utility's base rates outside a general rate case, many times because of increases in the average cost of utility service.

Diane Brown, executive director, Arizona Public Interest Research Group Education Fund, called the proposed change "seismic," and is concerned ratepayers could experience "higher utility bill aftershocks on an annual basis," as a result.

"There appears to be a full-court press to approve a policy statement that essentially upends a long-standing ratemaking process without providing the necessary time and attention to details," Brown contended.

Supporters of formula rate plans said they can help stabilize a utility's rate of return without a full rate case review. Brown argued ratepayers in states using formula rate plans have experienced "higher costs alongside decreased transparency and less opportunities for public engagement." Groups are calling on the commission to grant more time for the decision, to allow experts and consumers a chance to weigh in.

Consumer groups believe the proposed policy statement, which was made public late last month, has been rushed for a vote. Brown argued there is no need to change a system that has worked well, for one lacking specificity, which could usher in unintended effects.

"The commission should slow down the significant shift in ratemaking by addressing questions and requests that stakeholders have presented to commissioners and staff," Brown asserted.

The commission countered stakeholders have had enough time to voice their opinions following workshops held in March and October of this year on the issue, all in an effort to provide Arizonans with reliable service and predictability in utility costs.

When surveyed, 77% of Americans prefer to buy goods made in the United States, especially during holidays, and 82% said they would buy more if available.

A new poll from the American Alliance for Manufacturing conducted the survey.

According to Amazon's Small Business Impact report, independent sellers in Kentucky sold more than 22 million items last year. But despite a strong consumer preference, online retailers are not required to provide country-of-origin labeling.

Scott Paul, president of the Alliance for American Manufacturing, said while U.S.-made gifts may have a slightly higher price tag, they do not come with ethical baggage as some items made in other countries.

"There's no tariffs paid on them. They're not necessarily subject to inspection," Paul outlined. "We know from reports that a lot of them are not made particularly well, that have some toxins in them, and may come from supply chains that have forced labor. "

Around 20% of holiday shoppers will use Chinese apps such as TikTok and Temu this holiday season. The Alliance's online 2024 Holiday Gift Guide lists products from more than 100 manufacturers and makers from all 50 states.

Paul pointed out shoppers have a variety of reasons for seeking out U.S.-made products ranging from sustainability to ethical supply chains. He noted three in five Americans said they have made a conscious effort to buy American-made products in the past year.

"It could be about patriotism and supporting local jobs but whatever the reason for it, it's actually something that I think unites a lot of people in our country," Paul asserted. "That's really important, especially as we get closer to the holidays."

More than 363,000 small businesses operate in Kentucky, employing 42% of workers in the Commonwealth, according to federal data.

Small businesses are reminding people to shop locally as the holiday shopping season kicks off this week.

Local communities around the country, including in Idaho, are readying for Small Business Saturday, which takes place the day after Black Friday.

Jenn Hensley, executive director of the Downtown Boise Association, said small businesses donate 250% more to community causes than big businesses, and keep the money spent at them local.

"Sixty-eight of every $100 spent at a locally owned business stays in the community. That's compared to $43 spent at a national chain," Hensley pointed out. "So, $25 more stays here. We're supporting local causes when we shop local businesses. We're also keeping our money local."

Hensley noted there are more than 700 businesses in downtown Boise and 96% are locally owned. She argued small businesses provide a more curated shopping experience than big businesses. Downtown Boise has events planned to mark Small Business Saturday this weekend.

Up to 90% of new jobs are created by local businesses. Hensley emphasized shopping locally can also help address issues communities are facing, such as housing affordability.

"When you are shopping in those stores, you are directly addressing those issues," Hensley contended. "In the sense that you are keeping your dollars here locally with a person who lives in a house down the street, who supports your kid's soccer team, who shops at other local shops. And so it's really important that we support these folks."

Small Business Saturday has been around since 2010, as a counterpart to Black Friday and Cyber Monday, which take place after Thanksgiving.


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