In the hopes of warning seniors about the dangers of online scams, AARP Virginia is hosting its annual Scam Jam April 29. Members of law enforcement as well as scam victims will be speaking about what people should look for to avoid being scammed.
According to the FBI's Internet Crime Complaint Center, Virginians were scammed out of $205 million in 2022 with more than 11,000 victims across the state.
Paul Greenwood, a retired deputy district attorney in San Diego and an AARP fraud prevention ambassador who will speak at the event, said it is challenging to get law enforcement to take seniors seriously when they have been scammed.
"The worst thing that can be done, first of all, is to reprimand the victim by saying, 'How could you be so stupid' or 'Why would you fall for that?'" Greenwood pointed out. "It's not about the victim doing anything wrong. It's not about victim blaming. It's about focusing on the behavior of the suspect."
He added law enforcement officers should not make excuses such as the person being in a different country when someone wants to file a report. The Scam Jam will run from 9 a.m. to noon at the Osher Lifelong Learning Institute at George Mason University in Fairfax, and online.
Kate Kleinert, a romance scam victim from Philadelphia who will speak at the event, lost $39,000 in an online romance scam. She met someone on Facebook who claimed to be a surgeon and asked her for money for his children. Though Kleinert lost a significant sum in the scam, she noted the ripple effects lingered long after.
"Losing that money was devastating to me financially, but losing what I thought was another chance at love was much harder to get over. I had to grieve for that," Kleinert recounted. "As it turned out, I had been living off of my credit cards because I was sending him all my money."
Initially, she was reluctant to tell anyone about the incident. Once she told her story to AARP's fraud line, she felt understood, and aims to help people feel less ashamed about their experiences being scammed.
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The Environmental Protection Agency this week banned a toxic chemical commonly used in dry cleaning and other consumer products.
Trichloroethylene and perchloroethylene have been used for decades and are known to affect the liver, brain, kidney and immune and nervous systems. Research shows dry-cleaning and laundry workers are at increased risk of dying from cancer.
Jennifer Orme-Zavaleta, former principal deputy assistant administrator for science at the EPA Office of Research and Development, said businesses will be required to use alternatives and employees will be safer at work, adding the changes also affect surrounding communities.
"If you happen to live near a dry-cleaning facility, you know there would be the potential for the ground to be contaminated and for these chemicals to get into the water supply," Orme-Zavaleta pointed out.
California has been ahead of the curve. In 2007, the state banned installations of new perchloroethylene dry-cleaning machines, required existing ones be shut down by 2010, and required a complete ban of use of the chemical by 2023.
Orme-Zavaleta noted many environmental statutes are aimed at cleaning up hazardous chemicals. While recent legislation has enabled the EPA to more effectively reduce exposures or prevent them from happening in the first place, she stressed the effort takes time and resources.
"The agency's been playing a lot of catch up," Orme-Zavaleta acknowledged. "They need to keep going, but they also need to be looking to the future, especially looking at some of the new chemicals coming into commerce."
According to the advocacy group Heal the Planet, the dry-cleaning industry uses hundreds of millions of gallons of solvents such as perchloroethylene every year, the chemical's airborne particles are difficult to detect in the air and can linger for weeks.
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Kentucky residents are being notified about their lead water pipes that could be posing a health danger. According to an EPA report, around 40,000 service lines in the Commonwealth contain lead, and earlier this year the agency announced a new rule requiring drinking water utilities in all states to identify and replace lead pipes within ten years.
Dr. Leah Werner, family physician and assistant professor at Oregon Health and Science University, said the federal change increases water sampling and transparency about lead between communities and local governments, and added that there are actions residents can take, too.
"People can also test their own water, and really the best way to do that is to look at your either your city government website, and beyond that, the government is mandated to help you with testing kits, but Home Depot and places like that also sell lead testing kits," she explained.
The mailed notices from utilities will confirm whether or not a home relies on lead water lines, or if the piping materials is unknown, and if any pipes need to be replaced.
Werner added that if a family is concerned that they and their children may be exposed to lead, it's important to visit a primary-care physician as soon as possible, who can also be a guide through the process of testing and treatment for lead exposure.
"Lead crosses the placenta, so that is really dooming a fetus before even being born, to the same sort of cognitive impairments and behavioral issues that children who are exposed to lead suffer," Werner continued.
According to the CDC, exposure to lead can reduce IQ in children and be a primary driver to learning disabilities and Attention Deficit/Hyperactivity Disorder, permanently damage the brain and nervous system, and cause speech and hearing problems.
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If your holiday shopping list is far from complete, consumer advocates in Nebraska hope you don't ignore warning signs of scams in the rush to buy gifts.
In a digital world, there are always new things to pay attention to.
Over the past few years, shoppers have been warned about avoiding gift card scams, or not falling prey to phony texts about a shipment delay.
Jina Ragland - associate state director of advocacy and outreach for AARP Nebraska - said the emergence of cryptocurrency in the online trading world presents another challenge, including during the holiday shopping crunch.
"Scammers and fraudsters are using the same types of scams that they've used in the past," said Ragland, "but they're now soliciting people to pay them through the cryptocurrency ATMs, using things such as bitcoins and that."
AARP says if you're directed to send someone money by converting cash to cryptocurrency at a convenience store kiosk, it's a scam.
As for other tips, experts note scammers can tamper with gift cards on store racks and steal the funds when the card is activated.
They say it's best to ask for a gift card sold behind the counter. They also advise regularly updating software on your electronic devices for additional fraud protection.
Ragland said if you get a call from someone initiating a scam about a purchase you never made, asking for a call-back number will quickly get their attention.
"Typically, you will find if you do ask for a call-back number, they're going to hang up on you immediately," said Ragland, "because they've not gotten what they need and they want it, and they know you're on to them. "
Overall, Ragland said a key thing to remember is, if you see an online ad for something that appears too good to be true in terms of price, it's usually a fishy deal.
Shoppers are also encouraged to take advantage of tracking information and other shipping supplier services, and to schedule deliveries for when you or someone you trust is present to receive them.
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