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Hurricane Helene charges toward Florida's Gulf Coast, expected to strike late today as a dangerous storm; Millions of Illinois' convenient voting method gains popularity; House task force holds first hearing today to investigate near assassination of Donald Trump in Pennsylvania; New report finds Muslim students in New York face high levels of discrimination in school.

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Biden says all-out-war is threatening in the Middle East, as tensions rise. Congress averts a government shutdown, sending stopgap funding to the president's desk and an election expert calls Georgia's latest election rule a really bad idea.

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The presidential election is imminent and young rural voters say they still feel ignored, it's leaf peeping season in New England but some fear climate change could mute fall colors, and Minnesota's mental health advocates want more options for troubled youth.

Oregon’s Online Shoppers Urged to Get Back to Basics

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Monday, December 15, 2008   

Salem, OR - One bright spot in the holiday retail picture is online shopping, which is expected to be up nine percent this year. However, with $32 billion in online sales expected this season, there are bound to be some unhappy customers out there in cyberspace. For the past few years, Internet sales have ranked fifth or sixth on the Oregon Attorney General's "Top Ten" list of consumer complaints, generating about 500 complaints a year.

Attorney Jim Nehf, chairman of the American Bar Association's Cyberspace Committee, says it's easy to forget exactly where you made a purchase if you surf the 'Net – so saving the Web addresses and full item descriptions of anything you order are important steps, in case there are problems later.

"You want to make sure that you're getting what you think you're getting in the transaction – and not be surprised by contract terms, or something the Web site is doing that ultimately disappoints you."

Nehf has found that Internet buyers don't always heed the basics of smart shopping – things like checking for return policies, warranties and shipping charges, before placing an order.

"In terms of protecting your personal information, it may not be as safe as paying cash at a local store, but it's just as safe as using credit cards in other circumstances, as long as you take some basic precautions."

The other major concern, explains Nehf, is protecting shoppers' identities and credit card numbers. First, he recommends going online to check out a merchant's reputation before ordering. Go directly to the Web site to place the order, rather than clicking on a link in an email message that was sent to you. Make sure you're on a secure portion of the site before placing an order, and use a credit card rather than a debit card to make Internet purchases.

The American Bar Association has a Web site that offers more tips to help with online transactions: www.safeshopping.org.




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