BISMARCK, N.D. – This weekend is one of the busiest of the year at airports across the country, and while the thought of delays or lost bags may be stressful, airline passengers can take comfort in knowing they do have some protections under the law.

Abe Scarr with the Public Interest Research Group (PIRG) says those boarding planes have a number of rights, although most people don't fly often and may be unaware.

"Whether it's the right to be reimbursed if you're bumped, or if there's something wrong with your baggage – or simply the right to complain, which actually has a lot of power to it, just by complaining to the airline and to the Department of Transportation," he says.

Scarr points out airlines are required to provide information to passengers about how to file complaints, which airlines must respond to within 60 days.

For those involuntarily bumped, Scarr says if the flight is not re-booked within two hours, a passenger is owed 200 percent of the one-way fare, up to $650.

There also are allowances for luggage.

"If your bag is just simply delayed, the airlines are required to reimburse you for reasonable expenses, such as toiletries or a change of clothes,” Scarr explains. “If they lose your bags, they're required to refund any checked baggage fees and reimburse you for the lost items, up to $3,400."

Scarr adds that while tarmac delays were a big problem in the past, rules adopted in recent years now prevent passengers from being parked on planes for hours and hours.

"Basically, if you're stuck on the tarmac over a period of time, the airline is required to give you food and water and medical attention,” he stresses. “And after three hours, they either have to return you to the airport or be in the air."

According to the American Automobile Association (AAA), air travel for this long Thanksgiving holiday weekend will be at its highest level since 2007, with more than 3.5 million people flying.







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The Ozark Regional Transit Authority will use a $14.9 million federal grant to build electric vehicle charging stations around northwest Arkansas.

The money was awarded as part of the Bipartisan Infrastructure Law.

The transit authority's Public Information Officer Jeff Hatley said the 17 sites will charge their future electric vehicle fleet, and will be available to the public.

"One will be slow charging, where you plug up your car and 7 to 8 hours later you've got enough charge to get 150 miles out of the vehicle," said Hatley. "We will be using the fast-charging port, where we can pull in and in 30 minutes, we've got a 150-mile range charged up."

The charging stations will have up to 92 ports and will be built in Bentonville, Fayetteville, Rogers, and Springdale.

Once completed, the project will increase the number of public charging ports in northwest Arkansas by 58%. The sites will be near bike trails, shopping centers, and work areas.

Hatley said infrastructure work that's underway now will help them in the future.

"Northwest Arkansas is one of the fastest growing regions in the country," said Hatley, "and so we're trying to keep up with the growth - and even trying to outpace it - to give northwest Arkansas the public transit system that it needs."

Construction is scheduled to start in 2026.

The transit system currently has electric vans for its on-demand transportation. It expects to have some for its regular routes within a couple of years.





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A grant from the federal government is helping improve transportation planning options in the Puget Sound region.

The nonprofit Hopelink received a $519,000 Innovative Coordinated Access and Mobility Project grant, a program created through the Bipartisan Infrastructure Law passed in 2021.

Staci Sahoo, director of mobility management for the nonprofit Hopelink, said the funds will support the second phase in the development of its online tool, the Find a Ride Trip Planner. She pointed out different transportation resources each have their own avenues for signing up.

"We're so excited for is to make it as seamless as we possibly can with all the systems diverging," Sahoo explained. "How do we bring it all into one tool so that somebody just has to apply, just has to sign up one time?"

Sahoo noted the ultimate goal of the Find a Trip Planner tool is to create a seamless process for the booking and payment of transportation. Many people currently need to work across different apps and tools to navigate the process. The planner provides transportation options across King, Pierce and Snohomish Counties.

Sahoo stressed finding transportation can be hard especially for people who may have mobility issues. However, the tool could help them identify resources for transportation.

"An individual who uses a mobility device, a person who identifies as low vision or blind, they're likely eligible for a lot more services than they realize," Sahoo observed. "That's what we're trying to help connect them with."

Sahoo added the tool has also helped to identify gaps in transportation services. For example, Snoqualmie Valley recently launched service on the weekend.

"Our first priority is the end user, the person who will be using the tool," Sahoo asserted. "We've already seen benefits on actually increasing services because we're able to more easily see what's lacking."

The Find a Ride Trip Planner was among 17 projects selected to receive an Innovative Coordinated Access and Mobility Project grant. The Federal Transit Administration distributed a combined $7.8 million to the projects.


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Half a century after the goal was first conceived, Indianapolis and Evansville are now officially connected via an interstate highway.

The I-69 and I-465 interchange is opening this week on the southwest side of Indianapolis, as the sixth and final section between the two cities. Crews broke ground on the I-69 extension in 2008 in southwest Indiana, but the dream of an interstate connecting Evansville to Indianapolis spanned decades.

Gov. Eric Holcomb said the project completes a major economic vision for Indiana.

"The cost of not doing this far exceeded the cost of doing it," Holcomb contended. "This was an investment in us, this was an investment in our future, this was an investment in realizing our potential."

According to the Indiana Department of Transportation, I-69 features more than 26 miles of new interstate, more than 35 new lane miles of local access roads, 39 new bridges and 35 rebuilt or replaced bridges and the elimination of 14 traffic signals. It also reduces travel time from Indianapolis to Martinsville by 11 minutes.

Former Vice President and Gov. Mike Pence spoke at the opening of the highway, telling those in attendance that the project has been dreamed about in Indiana since before the end of World War II.

"It required patience, determination, vision and unwavering commitment," Pence emphasized. "Since 1944, I'm told, citizens, transportation planners, elected officials always looked forward to this day."

Crews are working on the finishing touches. I-69 now runs continuously from the Canadian border to Evansville. It will eventually go all the way to the Mexican border.


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